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It could be that they are looking at different folders.  I would check 
in yout /etc/postfix/main.cf you have a line that reads:

home_mailbox = Maildir/

Then open up /etc/courier/imapd(-ssl if you are using ssl) and check the 
following line


Lastly make sure the folder Maildir exists in the users home folder.  If 
not you will have to:

maildirmake /home/user/Maildir
maildirmake -f Sent /home/user/Maildir
maildirmake -f Trash /home/user/Maildir

Hope that helps.

Dave Walker