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Re: Help resources for wine-users mailing list: msg#00560

wine-devel

Subject: Re: Help resources for wine-users mailing list

Austin English schrieb:
2009/7/26 FrÃdÃric Delanoy <frederic.delanoy@xxxxxxxxx>:
Over and over, I see help requests on wine-users with responses like "installed latest
wine", "read FAQ section x.y", ...

Wouldn't it be useful to send a regular reminder (like every month, and on
subscription)?
This would contain:
- how to upgrade to latest version
- link to FAQ
- link to bugzilla + how to look for dups before creating new bugs
- <everything useful>

This would avoid countless identical responses to common problems, and help
reduce
traffic on wine-users, hence concentrating on "difficult" problems.

Keep in mind that most of the traffic now is on the forums (traffic
exploded after adding it). There's already a sticky saying to read the
FAQ...we could add a second sticky with a few basic questions/answers,
but I'm not sure how much good it would do.

if a user is too lazy to update or to read the FAQ, i think a reminder wouldnt
help.

--

Best Regards, Andrà Hentschel


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