RE: Bad key file.

Thanks very much Linda.  That did the trick :)

Jesse Shade


-----Original Message-----
From: Linda Bauer [mailto:Linda@xxxxxxxxxxxxxx] 
Sent: Tuesday, January 06, 2004 10:16 AM
To: Jesse Shade
Cc: support@xxxxxxxxxxxxxx
Subject: RE: [SOS-LIST] Bad key file.

Hi, Jesse,

Since your client and server versions are compatible, there may be 
something wrong with the .key file itself.

How did you transfer the key file from the SOS Server to the SOS Client 
directory? Perhaps it has become corrupted.

Are there other users who are successfully using encryption keys?

I would suggest doing the following:
1. On the General Settings tab of the SOS Server Manager, which encryption 
option is currently selected - 128 bit or 56 bit?

Please, select the "128 bit" option if it is not already selected.  Apply 
any changes and restart the SOS Server service.

2. On the User Keys tab of the Server Manager, delete any key belonging to 
Jesse (you).

3. In the SOS folder on the SOS Server machine, delete all .iky files 
belonging to Jesse that are still in the folder .

4. In the SOS folder on your SOS Client machine, delete all <server>.key 
files in the folder.

5. Now, create a new user key for Jesse.

6. Get the key to your client machine and import the key into the SOS
Client.

Let me know how things go.


Linda Bauer
SourceGear
Technical Support




At 06:06 AM 1/6/2004, you wrote:
>Thanks Linda,
>
>I have verified both client and server to be Classic 3.5.3 with encryption.
>I still have the same problem.
>
>Jesse
>
>
>-----Original Message-----
>From: Linda Bauer [mailto:Linda@xxxxxxxxxxxxxx]
>Sent: Monday, January 05, 2004 3:46 PM
>To: Jesse Shade; sos-list@xxxxxxxxxxxxxxxxxxxx
>Subject: Re: [SOS-LIST] Bad key file.
>
>Hi, Jesse,
>
>Thanks for using SourceOffSite.
>
>The "Bad key file" error often occurs when a key is generated on a
>SourceOffSite Server with 128-bit encryption, yet the Client is using
>56-bit encryption (or vice-versa).
>
>Please verify that the SOS Client software you are using is the same
edition
>as SOS Server software.  The edition of the Client can be determined
through
>the Help -> About menu, while the edition of the Server can be determined
>through the SOS Server log file.
>
>Best wishes,
>
>Linda Bauer
>SourceGear
>Technical Support
>
>At 12:25 PM 1/5/2004, Jesse Shade wrote:
>
> >I keep getting a Bad key file. Error every time I try to connect to the
> >server.  The server log says user null has been disconnected.
> >
> >
> >
> >Mon Jan 05 11:03:26 EST 2004 - user140.net323.fl.sprint-hsd.net
> >(65.40.8.140) - Connection Established
> >
> >Mon Jan 05 11:03:28 EST 2004 - user140.net323.fl.sprint-hsd.net
> >(65.40.8.140) - Error processing client message
> >
> >Mon Jan 05 11:03:29 EST 2004 - user140.net323.fl.sprint-hsd.net
> >(65.40.8.140) - User "null" disconnected
> >
> >
> >
> >I generated the key file from the server using the domain name I will use
> >to connect to it.  What could I have missed?  I am using Classic V3.5.3.
> >
> >
> >
> >Thanks,
> >
> >
> >
> >Jesse Shade
> >
> >
>
>
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