Subject: Load_Cycle_Count "Failure" - msg#00072

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Re: StartUp Problems with a Travelstar drive

Please run an extended self-test '-t long' to test for errors. After it has completed, please send the complete output of 'smartctl -a' as a .txt email attachment. Please copy all email to the mailing list. Bruce On Tue, 20 Jul 2004, Andreas Leicher wrote: > Hi, > > Recently, I've bought a hitachi travelstar. In general, it works fine. > However, if I start my computer after I had turned it of for a longer > period, it takes several minutes for the drive to work properly. I > beliefe this period gets longer and longer ... > > I've used the vendor tool to check the disk. It reports no error. > However, smartmontools reports some UNC (0x40) errors that I cannot > really interpret: > > Do you have any suggestions: > > Device Model: IC25N060ATMR04-0 > Serial Number: MRG377K3HYP0AH > Firmware Version: MO3OAD4A > Device is: Not in smartctl database [for details use: -P showall] > ATA Version is: 6 > ATA Standard is: ATA/ATAPI-6 T13 1410D revision 3a > Local Time is: Tue Jul 20 09:18:04 2004 UTC > SMART support is: Available - device has SMART capability. > SMART support is: Enabled > > === START OF READ SMART DATA SECTION === > SMART overall-health self-assessment test result: PASSED > > General SMART Values: > Offline data collection status: (0x05) Offline data collection > activity was > aborted by an interrupting command from > host. > Auto Offline Data Collection: Disabled. > Self-test execution status: ( 0) The previous self-test routine > completed > without error or no self-test has ever > been run. > Total time to complete Offline > data collection: ( 645) seconds. > Offline data collection > capabilities: (0x5b) SMART execute Offline immediate. > Auto Offline data collection on/off > support. > Suspend Offline collection upon new > command. > Offline surface scan supported. > Self-test supported. > No Conveyance Self-test supported. > Selective Self-test supported. > SMART capabilities: (0x0003) Saves SMART data before entering > power-saving mode. > Supports SMART auto save timer. > Error logging capability: (0x01) Error logging supported. > General Purpose Logging supported. > Short self-test routine > recommended polling time: ( 2) minutes. > Extended self-test routine > recommended polling time: ( 53) minutes. > > SMART Attributes Data Structure revision number: 16 > Vendor Specific SMART Attributes with Thresholds: > ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE > UPDATED WHEN_FAILED RAW_VALUE > 1 Raw_Read_Error_Rate 0x000b 092 092 062 Pre-fail > Always - 2883584 > 2 Throughput_Performance 0x0005 100 100 040 Pre-fail > Offline - 0 > 3 Spin_Up_Time 0x0007 136 136 033 Pre-fail > Always - 1 > 4 Start_Stop_Count 0x0012 100 100 000 Old_age > Always - 329 > 5 Reallocated_Sector_Ct 0x0033 100 100 005 Pre-fail > Always - 0 > 7 Seek_Error_Rate 0x000b 100 100 067 Pre-fail > Always - 0 > 8 Seek_Time_Performance 0x0005 100 100 040 Pre-fail > Offline - 0 > 9 Power_On_Hours 0x0012 100 100 000 Old_age > Always - 192 > 10 Spin_Retry_Count 0x0013 100 100 060 Pre-fail > Always - 0 > 12 Power_Cycle_Count 0x0032 100 100 000 Old_age > Always - 72 > 191 G-Sense_Error_Rate 0x000a 100 100 000 Old_age Always > - 0 > 192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always > - 1 > 193 Load_Cycle_Count 0x0012 099 099 000 Old_age Always > - 13201 > 194 Temperature_Celsius 0x0002 137 137 000 Old_age Always > - 40 (Lifetime Min/Max 19/57) > 196 Reallocated_Event_Count 0x0032 100 100 000 Old_age Always > - 27 > 197 Current_Pending_Sector 0x0022 100 100 000 Old_age Always > - 4 > 198 Offline_Uncorrectable 0x0008 100 100 000 Old_age > Offline - 0 > 199 UDMA_CRC_Error_Count 0x000a 200 200 000 Old_age Always > - 0 > > SMART Error Log Version: 1 > ATA Error Count: 6 (device log contains only the most recent five errors) > CR = Command Register [HEX] > FR = Features Register [HEX] > SC = Sector Count Register [HEX] > SN = Sector Number Register [HEX] > CL = Cylinder Low Register [HEX] > CH = Cylinder High Register [HEX] > DH = Device/Head Register [HEX] > DC = Device Command Register [HEX] > ER = Error register [HEX] > ST = Status register [HEX] > Timestamp = decimal seconds since the previous disk power-on. > Note: timestamp "wraps" after 2^32 msec = 49.710 days. > > Error 6 occurred at disk power-on lifetime: 192 hours > When the command that caused the error occurred, the device was > active or idle. > > After command completion occurred, registers were: > ER ST SC SN CL CH DH > -- -- -- -- -- -- -- > 40 51 3f 4d 98 18 e2 Error: UNC > > Commands leading to the command that caused the error were: > CR FR SC SN CL CH DH DC Timestamp Command/Feature_Name > -- -- -- -- -- -- -- -- --------- -------------------- > c8 ff 3f 4d 98 18 e2 00 205.800 READ DMA > c8 ff 3f 00 00 00 e0 00 205.800 READ DMA > 10 ff 3f 01 fe 3f af 00 205.800 RECALIBRATE [OBS-4] > 91 ff 3f 01 fe 3f af 00 205.800 INITIALIZE DEVICE PARAMETERS [OBS-6] > c8 ff 00 16 00 00 e0 04 205.800 READ DMA > > Error 5 occurred at disk power-on lifetime: 192 hours > When the command that caused the error occurred, the device was > active or idle. > > After command completion occurred, registers were: > ER ST SC SN CL CH DH > -- -- -- -- -- -- -- > 40 51 3f 4d 98 18 e2 Error: UNC > > Commands leading to the command that caused the error were: > CR FR SC SN CL CH DH DC Timestamp Command/Feature_Name > -- -- -- -- -- -- -- -- --------- -------------------- > c8 ff 3f 4d 98 18 e2 00 36.400 READ DMA > c8 ff 3f 00 00 00 e0 00 36.400 READ DMA > 10 ff 3f 01 fe 3f af 00 36.400 RECALIBRATE [OBS-4] > 91 ff 3f 01 fe 3f af 00 36.400 INITIALIZE DEVICE PARAMETERS [OBS-6] > c8 ff 00 16 00 00 e0 04 36.300 READ DMA > > Error 4 occurred at disk power-on lifetime: 192 hours > When the command that caused the error occurred, the device was > active or idle. > > After command completion occurred, registers were: > ER ST SC SN CL CH DH > -- -- -- -- -- -- -- > 40 51 21 6b 98 18 e2 Error: UNC > > Commands leading to the command that caused the error were: > CR FR SC SN CL CH DH DC Timestamp Command/Feature_Name > -- -- -- -- -- -- -- -- --------- -------------------- > c8 ff 3f 4d 98 18 e2 00 7.800 READ DMA > c8 ff 3f 00 00 00 e0 00 7.800 READ DMA > 10 ff 3f 01 fe 3f af 00 7.800 RECALIBRATE [OBS-4] > 91 ff 3f 01 fe 3f af 00 7.800 INITIALIZE DEVICE PARAMETERS [OBS-6] > c8 ff 00 16 00 00 e0 04 7.700 READ DMA > > Error 3 occurred at disk power-on lifetime: 186 hours > When the command that caused the error occurred, the device was > active or idle. > > After command completion occurred, registers were: > ER ST SC SN CL CH DH > -- -- -- -- -- -- -- > 40 51 01 1e 12 e6 ef > > Commands leading to the command that caused the error were: > CR FR SC SN CL CH DH DC Timestamp Command/Feature_Name > -- -- -- -- -- -- -- -- --------- -------------------- > fe a2 01 1e 12 06 e0 02 311.200 [VENDOR SPECIFIC] > fe a2 01 1d 12 06 e0 02 311.200 [VENDOR SPECIFIC] > fe a2 01 1c 12 06 e0 02 311.200 [VENDOR SPECIFIC] > fe a2 01 1b 12 06 e0 02 311.200 [VENDOR SPECIFIC] > fe a2 01 1a 12 06 e0 02 311.200 [VENDOR SPECIFIC] > > Error 2 occurred at disk power-on lifetime: 186 hours > When the command that caused the error occurred, the device was > active or idle. > > After command completion occurred, registers were: > ER ST SC SN CL CH DH > -- -- -- -- -- -- -- > 40 51 01 1e 12 e6 ef > > Commands leading to the command that caused the error were: > CR FR SC SN CL CH DH DC Timestamp Command/Feature_Name > -- -- -- -- -- -- -- -- --------- -------------------- > fe a2 01 1e 12 06 e0 02 301.300 [VENDOR SPECIFIC] > fe a2 01 1d 12 06 e0 02 301.300 [VENDOR SPECIFIC] > fe a2 01 1c 12 06 e0 02 301.300 [VENDOR SPECIFIC] > fe a2 01 1b 12 06 e0 02 301.200 [VENDOR SPECIFIC] > fe a2 01 1a 12 06 e0 02 301.200 [VENDOR SPECIFIC] > > SMART Self-test log structure revision number 1 > Num Test_Description Status Remaining > LifeTime(hours) LBA_of_first_error > # 1 Short offline Completed without error 00% 188 > - > # 2 Short offline Completed without error 00% 183 > - > > > ------------------------------------------------------- > This SF.Net email is sponsored by BEA Weblogic Workshop > FREE Java Enterprise J2EE developer tools! > Get your free copy of BEA WebLogic Workshop 8.1 today. > http://ads.osdn.com/?ad_id=4721&alloc_id=10040&op=click > _______________________________________________ > Smartmontools-support mailing list > Smartmontools-support@xxxxxxxxxxxxxxxxxxxxx > https://lists.sourceforge.net/lists/listinfo/smartmontools-support > > ------------------------------------------------------- This SF.Net email is sponsored by BEA Weblogic Workshop FREE Java Enterprise J2EE developer tools! Get your free copy of BEA WebLogic Workshop 8.1 today. http://ads.osdn.com/?ad_id=4721&alloc_id=10040&op=click

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StartUp Problems with a Travelstar drive

Hi, i've run smartctl -t long twice. The first run reports a bad block. However, the second run completed without any error. After a warm up period the drive works (after several restarts). I think I will exchange the drive. Is it possible to precisely describe the error from the register values? The second register (ST) always has value 51 which I think means "drive not ready" and occurs on the first tries to start the system? Andreas Please run an extended self-test "-t long" to test for errors. After it has completed, please send the complete output of "smartctl -a" as a .txt email attachment. Please copy all email to the mailing list. Bruce On Tue, 20 Jul 2004, Andreas Leicher wrote: > Hi, > > Recently, I"ve bought a hitachi travelstar. In general, it works fine. > However, if I start my computer after I had turned it of for a longer > period, it takes several minutes for the drive to work properly. I > beliefe this period gets longer and longer ... > > I"ve used the vendor tool to check the disk. It reports no error. > However, smartmontools reports some UNC (0x40) errors that I cannot > really interpret: > > Do you have any suggestions: > > Device Model: IC25N060ATMR04-0 > Serial Number: MRG377K3HYP0AH > Firmware Version: MO3OAD4A > Device is: Not in smartctl database [for details use: -P showall] > ATA Version is: 6 > ATA Standard is: ATA/ATAPI-6 T13 1410D revision 3a > Local Time is: Tue Jul 20 09:18:04 2004 UTC > SMART support is: Available - device has SMART capability. > SMART support is: Enabled > > === START OF READ SMART DATA SECTION === > SMART overall-health self-assessment test result: PASSED > > General SMART Values: > Offline data collection status: (0x05) Offline data collection activity was > aborted by an interrupting command from host. > Auto Offline Data Collection: Disabled. > Self-test execution status: ( 0) The previous self-test routine > completed > without error or no self-test has ever > been run. > Total time to complete Offline > data collection: ( 645) seconds. > Offline data collection > capabilities: (0x5b) SMART execute Offline immediate. > Auto Offline data collection on/off support. > Suspend Offline collection upon new > command. > Offline surface scan supported. > Self-test supported. > No Conveyance Self-test supported. > Selective Self-test supported. > SMART capabilities: (0x0003) Saves SMART data before entering > power-saving mode. > Supports SMART auto save timer. > Error logging capability: (0x01) Error logging supported. > General Purpose Logging supported. > Short self-test routine > recommended polling time: ( 2) minutes. > Extended self-test routine > recommended polling time: ( 53) minutes. > > SMART Attributes Data Structure revision number: 16 > Vendor Specific SMART Attributes with Thresholds: > ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE > UPDATED WHEN_FAILED RAW_VALUE > 1 Raw_Read_Error_Rate 0x000b 092 092 062 Pre-fail > Always - 2883584 > 2 Throughput_Performance 0x0005 100 100 040 Pre-fail > Offline - 0 > 3 Spin_Up_Time 0x0007 136 136 033 Pre-fail > Always - 1 > 4 Start_Stop_Count 0x0012 100 100 000 Old_age > Always - 329 > 5 Reallocated_Sector_Ct 0x0033 100 100 005 Pre-fail > Always - 0 > 7 Seek_Error_Rate 0x000b 100 100 067 Pre-fail > Always - 0 > 8 Seek_Time_Performance 0x0005 100 100 040 Pre-fail > Offline - 0 > 9 Power_On_Hours 0x0012 100 100 000 Old_age > Always - 192 > 10 Spin_Retry_Count 0x0013 100 100 060 Pre-fail > Always - 0 > 12 Power_Cycle_Count 0x0032 100 100 000 Old_age > Always - 72 > 191 G-Sense_Error_Rate 0x000a 100 100 000 Old_age Always > - 0 > 192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always > - 1 > 193 Load_Cycle_Count 0x0012 099 099 000 Old_age Always > - 13201 > 194 Temperature_Celsius 0x0002 137 137 000 Old_age Always > - 40 (Lifetime Min/Max 19/57) > 196 Reallocated_Event_Count 0x0032 100 100 000 Old_age Always > - 27 > 197 Current_Pending_Sector 0x0022 100 100 000 Old_age Always > - 4 > 198 Offline_Uncorrectable 0x0008 100 100 000 Old_age > Offline - 0 > 199 UDMA_CRC_Error_Count 0x000a 200 200 000 Old_age Always > - 0 > > SMART Error Log Version: 1 > ATA Error Count: 6 (device log contains only the most recent five errors) > CR = Command Register [HEX] > FR = Features Register [HEX] > SC = Sector Count Register [HEX] > SN = Sector Number Register [HEX] > CL = Cylinder Low Register [HEX] > CH = Cylinder High Register [HEX] > DH = Device/Head Register [HEX] > DC = Device Command Register [HEX] > ER = Error register [HEX] > ST = Status register [HEX] > Timestamp = decimal seconds since the previous disk power-on. > Note: timestamp "wraps" after 2^32 msec = 49.710 days. > > Error 6 occurred at disk power-on lifetime: 192 hours > When the command that caused the error occurred, the device was > active or idle. > > After command completion occurred, registers were: > ER ST SC SN CL CH DH > -- -- -- -- -- -- -- > 40 51 3f 4d 98 18 e2 Error: UNC > > Commands leading to the command that caused the error were: > CR FR SC SN CL CH DH DC Timestamp Command/Feature_Name > -- -- -- -- -- -- -- -- --------- -------------------- > c8 ff 3f 4d 98 18 e2 00 205.800 READ DMA > c8 ff 3f 00 00 00 e0 00 205.800 READ DMA > 10 ff 3f 01 fe 3f af 00 205.800 RECALIBRATE [OBS-4] > 91 ff 3f 01 fe 3f af 00 205.800 INITIALIZE DEVICE PARAMETERS [OBS-6] > c8 ff 00 16 00 00 e0 04 205.800 READ DMA > > Error 5 occurred at disk power-on lifetime: 192 hours > When the command that caused the error occurred, the device was > active or idle. > > After command completion occurred, registers were: > ER ST SC SN CL CH DH > -- -- -- -- -- -- -- > 40 51 3f 4d 98 18 e2 Error: UNC > > Commands leading to the command that caused the error were: > CR FR SC SN CL CH DH DC Timestamp Command/Feature_Name > -- -- -- -- -- -- -- -- --------- -------------------- > c8 ff 3f 4d 98 18 e2 00 36.400 READ DMA > c8 ff 3f 00 00 00 e0 00 36.400 READ DMA > 10 ff 3f 01 fe 3f af 00 36.400 RECALIBRATE [OBS-4] > 91 ff 3f 01 fe 3f af 00 36.400 INITIALIZE DEVICE PARAMETERS [OBS-6] > c8 ff 00 16 00 00 e0 04 36.300 READ DMA > > Error 4 occurred at disk power-on lifetime: 192 hours > When the command that caused the error occurred, the device was > active or idle. > > After command completion occurred, registers were: > ER ST SC SN CL CH DH > -- -- -- -- -- -- -- > 40 51 21 6b 98 18 e2 Error: UNC > > Commands leading to the command that caused the error were: > CR FR SC SN CL CH DH DC Timestamp Command/Feature_Name > -- -- -- -- -- -- -- -- --------- -------------------- > c8 ff 3f 4d 98 18 e2 00 7.800 READ DMA > c8 ff 3f 00 00 00 e0 00 7.800 READ DMA > 10 ff 3f 01 fe 3f af 00 7.800 RECALIBRATE [OBS-4] > 91 ff 3f 01 fe 3f af 00 7.800 INITIALIZE DEVICE PARAMETERS [OBS-6] > c8 ff 00 16 00 00 e0 04 7.700 READ DMA > > Error 3 occurred at disk power-on lifetime: 186 hours > When the command that caused the error occurred, the device was > active or idle. > > After command completion occurred, registers were: > ER ST SC SN CL CH DH > -- -- -- -- -- -- -- > 40 51 01 1e 12 e6 ef > > Commands leading to the command that caused the error were: > CR FR SC SN CL CH DH DC Timestamp Command/Feature_Name > -- -- -- -- -- -- -- -- --------- -------------------- > fe a2 01 1e 12 06 e0 02 311.200 [VENDOR SPECIFIC] > fe a2 01 1d 12 06 e0 02 311.200 [VENDOR SPECIFIC] > fe a2 01 1c 12 06 e0 02 311.200 [VENDOR SPECIFIC] > fe a2 01 1b 12 06 e0 02 311.200 [VENDOR SPECIFIC] > fe a2 01 1a 12 06 e0 02 311.200 [VENDOR SPECIFIC] > > Error 2 occurred at disk power-on lifetime: 186 hours > When the command that caused the error occurred, the device was > active or idle. > > After command completion occurred, registers were: > ER ST SC SN CL CH DH > -- -- -- -- -- -- -- > 40 51 01 1e 12 e6 ef > > Commands leading to the command that caused the error were: > CR FR SC SN CL CH DH DC Timestamp Command/Feature_Name > -- -- -- -- -- -- -- -- --------- -------------------- > fe a2 01 1e 12 06 e0 02 301.300 [VENDOR SPECIFIC] > fe a2 01 1d 12 06 e0 02 301.300 [VENDOR SPECIFIC] > fe a2 01 1c 12 06 e0 02 301.300 [VENDOR SPECIFIC] > fe a2 01 1b 12 06 e0 02 301.200 [VENDOR SPECIFIC] > fe a2 01 1a 12 06 e0 02 301.200 [VENDOR SPECIFIC] > > SMART Self-test log structure revision number 1 > Num Test_Description Status Remaining > LifeTime(hours) LBA_of_first_error > # 1 Short offline Completed without error 00% 188 > - > # 2 Short offline Completed without error 00% 183 > - > > > ------------------------------------------------------- > This SF.Net email is sponsored by BEA Weblogic Workshop > FREE Java Enterprise J2EE developer tools! > Get your free copy of BEA WebLogic Workshop 8.1 today. > http://ads.osdn.com/?ad_id=4721&alloc_id=10040&op=click > _______________________________________________ > Smartmontools-support mailing list > Smartmontools-support@xxxxx > https://lists.sourceforge.net/lists/listinfo/smartmontools-support > > smartctl version 5.26 Copyright (C) 2002-3 Bruce Allen Home page is http://smartmontools.sourceforge.net/ === START OF INFORMATION SECTION === Device Model: IC25N060ATMR04-0 Serial Number: MRG377K3HYP0AH Firmware Version: MO3OAD4A Device is: Not in smartctl database [for details use: -P showall] ATA Version is: 6 ATA Standard is: ATA/ATAPI-6 T13 1410D revision 3a Local Time is: Wed Jul 21 00:51:05 2004 UTC SMART support is: Available - device has SMART capability. SMART support is: Enabled === START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED General SMART Values: Offline data collection status: (0x05) Offline data collection activity was aborted by an interrupting command from host. Auto Offline Data Collection: Disabled. Self-test execution status: ( 0) The previous self-test routine completed without error or no self-test has ever been run. Total time to complete Offline data collection: ( 645) seconds. Offline data collection capabilities: (0x5b) SMART execute Offline immediate. Auto Offline data collection on/off support. Suspend Offline collection upon new command. Offline surface scan supported. Self-test supported. No Conveyance Self-test supported. Selective Self-test supported. SMART capabilities: (0x0003) Saves SMART data before entering power-saving mode. Supports SMART auto save timer. Error logging capability: (0x01) Error logging supported. General Purpose Logging supported. Short self-test routine recommended polling time: ( 2) minutes. Extended self-test routine recommended polling time: ( 53) minutes. SMART Attributes Data Structure revision number: 16 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE 1 Raw_Read_Error_Rate 0x000b 100 100 062 Pre-fail Always - 0 2 Throughput_Performance 0x0005 100 100 040 Pre-fail Offline - 0 3 Spin_Up_Time 0x0007 129 129 033 Pre-fail Always - 1 4 Start_Stop_Count 0x0012 100 100 000 Old_age Always - 332 5 Reallocated_Sector_Ct 0x0033 100 100 005 Pre-fail Always - 0 7 Seek_Error_Rate 0x000b 100 100 067 Pre-fail Always - 0 8 Seek_Time_Performance 0x0005 100 100 040 Pre-fail Offline - 0 9 Power_On_Hours 0x0012 100 100 000 Old_age Always - 206 10 Spin_Retry_Count 0x0013 100 100 060 Pre-fail Always - 0 12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 74 191 G-Sense_Error_Rate 0x000a 100 100 000 Old_age Always - 0 192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 1 193 Load_Cycle_Count 0x0012 099 099 000 Old_age Always - 14291 194 Temperature_Celsius 0x0002 103 103 000 Old_age Always - 53 (Lifetime Min/Max 19/62) 196 Reallocated_Event_Count 0x0032 100 100 000 Old_age Always - 47 197 Current_Pending_Sector 0x0022 100 100 000 Old_age Always - 14 198 Offline_Uncorrectable 0x0008 100 100 000 Old_age Offline - 0 199 UDMA_CRC_Error_Count 0x000a 200 200 000 Old_age Always - 0 SMART Error Log Version: 1 ATA Error Count: 16 (device log contains only the most recent five errors) CR = Command Register [HEX] FR = Features Register [HEX] SC = Sector Count Register [HEX] SN = Sector Number Register [HEX] CL = Cylinder Low Register [HEX] CH = Cylinder High Register [HEX] DH = Device/Head Register [HEX] DC = Device Command Register [HEX] ER = Error register [HEX] ST = Status register [HEX] Timestamp = decimal seconds since the previous disk power-on. Note: timestamp "wraps" after 2^32 msec = 49.710 days. Error 16 occurred at disk power-on lifetime: 204 hours When the command that caused the error occurred, the device was active or idle. After command completion occurred, registers were: ER ST SC SN CL CH DH -- -- -- -- -- -- -- 40 51 9a 4f ce 68 e2 Error: UNC Commands leading to the command that caused the error were: CR FR SC SN CL CH DH DC Timestamp Command/Feature_Name -- -- -- -- -- -- -- -- --------- -------------------- 25 00 a0 49 ce 68 e0 00 17367.700 READ DMA EXT 25 00 a8 41 ce 68 e0 00 17363.000 READ DMA EXT 25 00 b0 39 ce 68 e0 00 17354.000 READ DMA EXT 29 00 b8 31 ce 68 e0 00 17336.800 READ MULTIPLE EXT c6 00 10 00 00 00 e0 00 17336.800 SET MULTIPLE MODE Error 15 occurred at disk power-on lifetime: 204 hours When the command that caused the error occurred, the device was active or idle. After command completion occurred, registers were: ER ST SC SN CL CH DH -- -- -- -- -- -- -- 40 51 a5 44 ce 68 e2 Error: UNC Commands leading to the command that caused the error were: CR FR SC SN CL CH DH DC Timestamp Command/Feature_Name -- -- -- -- -- -- -- -- --------- -------------------- 25 00 a8 41 ce 68 e0 00 17363.000 READ DMA EXT 25 00 b0 39 ce 68 e0 00 17354.000 READ DMA EXT 29 00 b8 31 ce 68 e0 00 17336.800 READ MULTIPLE EXT c6 00 10 00 00 00 e0 00 17336.800 SET MULTIPLE MODE 25 00 b1 37 ce 68 e2 04 17336.700 READ DMA EXT Error 14 occurred at disk power-on lifetime: 204 hours When the command that caused the error occurred, the device was in standby mode. After command completion occurred, registers were: ER ST SC SN CL CH DH -- -- -- -- -- -- -- 40 51 a5 44 ce 68 e2 Error: UNC Commands leading to the command that caused the error were: CR FR SC SN CL CH DH DC Timestamp Command/Feature_Name -- -- -- -- -- -- -- -- --------- -------------------- 25 00 b0 39 ce 68 e0 00 17354.000 READ DMA EXT 29 00 b8 31 ce 68 e0 00 17336.800 READ MULTIPLE EXT c6 00 10 00 00 00 e0 00 17336.800 SET MULTIPLE MODE 25 00 b1 37 ce 68 e2 04 17336.700 READ DMA EXT 25 00 b8 31 ce 68 e0 00 17306.600 READ DMA EXT Error 13 occurred at disk power-on lifetime: 204 hours When the command that caused the error occurred, the device was active or idle. After command completion occurred, registers were: ER ST SC SN CL CH DH -- -- -- -- -- -- -- 40 51 74 75 ce 68 e2 Commands leading to the command that caused the error were: CR FR SC SN CL CH DH DC Timestamp Command/Feature_Name -- -- -- -- -- -- -- -- --------- -------------------- 29 00 b8 31 ce 68 e0 00 17336.800 READ MULTIPLE EXT c6 00 10 00 00 00 e0 00 17336.800 SET MULTIPLE MODE 25 00 b1 37 ce 68 e2 04 17336.700 READ DMA EXT 25 00 b8 31 ce 68 e0 00 17306.600 READ DMA EXT 25 00 08 21 ce 68 e0 00 17294.800 READ DMA EXT Error 12 occurred at disk power-on lifetime: 204 hours When the command that caused the error occurred, the device was active or idle. After command completion occurred, registers were: ER ST SC SN CL CH DH -- -- -- -- -- -- -- 40 51 01 28 ce 68 e2 Error: UNC Commands leading to the command that caused the error were: CR FR SC SN CL CH DH DC Timestamp Command/Feature_Name -- -- -- -- -- -- -- -- --------- -------------------- 25 00 08 21 ce 68 e0 00 17294.800 READ DMA EXT 25 00 10 19 ce 68 e0 00 17290.600 READ DMA EXT 35 00 08 f1 ff 5c e0 00 17233.200 WRITE DMA EXT 35 00 08 19 2e 59 e0 00 17233.200 WRITE DMA EXT 35 00 08 21 d2 8a e0 00 17233.200 WRITE DMA EXT SMART Self-test log structure revision number 1 Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error # 1 Extended offline Completed without error 00% 205 - # 2 Extended offline Completed: read failure 90% 202 0x0038e53f # 3 Short offline Completed without error 00% 188 - # 4 Short offline Completed without error 00% 183 -

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StartUp Problems with a Travelstar drive

Hi, Recently, I've bought a hitachi travelstar. In general, it works fine. However, if I start my computer after I had turned it of for a longer period, it takes several minutes for the drive to work properly. I beliefe this period gets longer and longer ... I've used the vendor tool to check the disk. It reports no error. However, smartmontools reports some UNC (0x40) errors that I cannot really interpret: Do you have any suggestions: Device Model: IC25N060ATMR04-0 Serial Number: MRG377K3HYP0AH Firmware Version: MO3OAD4A Device is: Not in smartctl database [for details use: -P showall] ATA Version is: 6 ATA Standard is: ATA/ATAPI-6 T13 1410D revision 3a Local Time is: Tue Jul 20 09:18:04 2004 UTC SMART support is: Available - device has SMART capability. SMART support is: Enabled === START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED General SMART Values: Offline data collection status: (0x05) Offline data collection activity was aborted by an interrupting command from host. Auto Offline Data Collection: Disabled. Self-test execution status: ( 0) The previous self-test routine completed without error or no self-test has ever been run. Total time to complete Offline data collection: ( 645) seconds. Offline data collection capabilities: (0x5b) SMART execute Offline immediate. Auto Offline data collection on/off support. Suspend Offline collection upon new command. Offline surface scan supported. Self-test supported. No Conveyance Self-test supported. Selective Self-test supported. SMART capabilities: (0x0003) Saves SMART data before entering power-saving mode. Supports SMART auto save timer. Error logging capability: (0x01) Error logging supported. General Purpose Logging supported. Short self-test routine recommended polling time: ( 2) minutes. Extended self-test routine recommended polling time: ( 53) minutes. SMART Attributes Data Structure revision number: 16 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE 1 Raw_Read_Error_Rate 0x000b 092 092 062 Pre-fail Always - 2883584 2 Throughput_Performance 0x0005 100 100 040 Pre-fail Offline - 0 3 Spin_Up_Time 0x0007 136 136 033 Pre-fail Always - 1 4 Start_Stop_Count 0x0012 100 100 000 Old_age Always - 329 5 Reallocated_Sector_Ct 0x0033 100 100 005 Pre-fail Always - 0 7 Seek_Error_Rate 0x000b 100 100 067 Pre-fail Always - 0 8 Seek_Time_Performance 0x0005 100 100 040 Pre-fail Offline - 0 9 Power_On_Hours 0x0012 100 100 000 Old_age Always - 192 10 Spin_Retry_Count 0x0013 100 100 060 Pre-fail Always - 0 12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 72 191 G-Sense_Error_Rate 0x000a 100 100 000 Old_age Always - 0 192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 1 193 Load_Cycle_Count 0x0012 099 099 000 Old_age Always - 13201 194 Temperature_Celsius 0x0002 137 137 000 Old_age Always - 40 (Lifetime Min/Max 19/57) 196 Reallocated_Event_Count 0x0032 100 100 000 Old_age Always - 27 197 Current_Pending_Sector 0x0022 100 100 000 Old_age Always - 4 198 Offline_Uncorrectable 0x0008 100 100 000 Old_age Offline - 0 199 UDMA_CRC_Error_Count 0x000a 200 200 000 Old_age Always - 0 SMART Error Log Version: 1 ATA Error Count: 6 (device log contains only the most recent five errors) CR = Command Register [HEX] FR = Features Register [HEX] SC = Sector Count Register [HEX] SN = Sector Number Register [HEX] CL = Cylinder Low Register [HEX] CH = Cylinder High Register [HEX] DH = Device/Head Register [HEX] DC = Device Command Register [HEX] ER = Error register [HEX] ST = Status register [HEX] Timestamp = decimal seconds since the previous disk power-on. Note: timestamp "wraps" after 2^32 msec = 49.710 days. Error 6 occurred at disk power-on lifetime: 192 hours When the command that caused the error occurred, the device was active or idle. After command completion occurred, registers were: ER ST SC SN CL CH DH -- -- -- -- -- -- -- 40 51 3f 4d 98 18 e2 Error: UNC Commands leading to the command that caused the error were: CR FR SC SN CL CH DH DC Timestamp Command/Feature_Name -- -- -- -- -- -- -- -- --------- -------------------- c8 ff 3f 4d 98 18 e2 00 205.800 READ DMA c8 ff 3f 00 00 00 e0 00 205.800 READ DMA 10 ff 3f 01 fe 3f af 00 205.800 RECALIBRATE [OBS-4] 91 ff 3f 01 fe 3f af 00 205.800 INITIALIZE DEVICE PARAMETERS [OBS-6] c8 ff 00 16 00 00 e0 04 205.800 READ DMA Error 5 occurred at disk power-on lifetime: 192 hours When the command that caused the error occurred, the device was active or idle. After command completion occurred, registers were: ER ST SC SN CL CH DH -- -- -- -- -- -- -- 40 51 3f 4d 98 18 e2 Error: UNC Commands leading to the command that caused the error were: CR FR SC SN CL CH DH DC Timestamp Command/Feature_Name -- -- -- -- -- -- -- -- --------- -------------------- c8 ff 3f 4d 98 18 e2 00 36.400 READ DMA c8 ff 3f 00 00 00 e0 00 36.400 READ DMA 10 ff 3f 01 fe 3f af 00 36.400 RECALIBRATE [OBS-4] 91 ff 3f 01 fe 3f af 00 36.400 INITIALIZE DEVICE PARAMETERS [OBS-6] c8 ff 00 16 00 00 e0 04 36.300 READ DMA Error 4 occurred at disk power-on lifetime: 192 hours When the command that caused the error occurred, the device was active or idle. After command completion occurred, registers were: ER ST SC SN CL CH DH -- -- -- -- -- -- -- 40 51 21 6b 98 18 e2 Error: UNC Commands leading to the command that caused the error were: CR FR SC SN CL CH DH DC Timestamp Command/Feature_Name -- -- -- -- -- -- -- -- --------- -------------------- c8 ff 3f 4d 98 18 e2 00 7.800 READ DMA c8 ff 3f 00 00 00 e0 00 7.800 READ DMA 10 ff 3f 01 fe 3f af 00 7.800 RECALIBRATE [OBS-4] 91 ff 3f 01 fe 3f af 00 7.800 INITIALIZE DEVICE PARAMETERS [OBS-6] c8 ff 00 16 00 00 e0 04 7.700 READ DMA Error 3 occurred at disk power-on lifetime: 186 hours When the command that caused the error occurred, the device was active or idle. After command completion occurred, registers were: ER ST SC SN CL CH DH -- -- -- -- -- -- -- 40 51 01 1e 12 e6 ef Commands leading to the command that caused the error were: CR FR SC SN CL CH DH DC Timestamp Command/Feature_Name -- -- -- -- -- -- -- -- --------- -------------------- fe a2 01 1e 12 06 e0 02 311.200 [VENDOR SPECIFIC] fe a2 01 1d 12 06 e0 02 311.200 [VENDOR SPECIFIC] fe a2 01 1c 12 06 e0 02 311.200 [VENDOR SPECIFIC] fe a2 01 1b 12 06 e0 02 311.200 [VENDOR SPECIFIC] fe a2 01 1a 12 06 e0 02 311.200 [VENDOR SPECIFIC] Error 2 occurred at disk power-on lifetime: 186 hours When the command that caused the error occurred, the device was active or idle. After command completion occurred, registers were: ER ST SC SN CL CH DH -- -- -- -- -- -- -- 40 51 01 1e 12 e6 ef Commands leading to the command that caused the error were: CR FR SC SN CL CH DH DC Timestamp Command/Feature_Name -- -- -- -- -- -- -- -- --------- -------------------- fe a2 01 1e 12 06 e0 02 301.300 [VENDOR SPECIFIC] fe a2 01 1d 12 06 e0 02 301.300 [VENDOR SPECIFIC] fe a2 01 1c 12 06 e0 02 301.300 [VENDOR SPECIFIC] fe a2 01 1b 12 06 e0 02 301.200 [VENDOR SPECIFIC] fe a2 01 1a 12 06 e0 02 301.200 [VENDOR SPECIFIC] SMART Self-test log structure revision number 1 Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error # 1 Short offline Completed without error 00% 188 - # 2 Short offline Completed without error 00% 183 - ------------------------------------------------------- This SF.Net email is sponsored by BEA Weblogic Workshop FREE Java Enterprise J2EE developer tools! 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Re: Load_Cycle_Count "Failure"

Hi Daniel, 'Failure' of this Attribute means that the disk has exceeded that aspec of its design life. In this case, I think that Load_Cycle_Count is the number of times that the disk heads move from a 'parked' position to a different position over the spinning disk. The engineers who designed the disk made assumptions about how many times this would happen: your disk has now exceeded that assumption. I don't know if it means that you should plan to replace the disk. I do know that it means you should have a regular schedule of backups for any data that you can't easily reproduce. Cheers, Bruce On Tue, 20 Jul 2004, Daniel Lyddy wrote: > Running "smartctl --attributes /dev/hda" produces normal output, except for > the following line: > > 193 Load_Cycle_Count 0x0012 048 048 050 Old_age Always > FAILING_NOW 520814 > > The manpage says something about this being an "end-of-life failure," but is > this a *real* failure, or does it just mean that the warranty has run out on > this disk? > > If I run a full offline test, this disk passes. In fact, none of the worst > "pre-fail" type attributes are even close to their thresholds. > > Thanks, > Dan > > > ------------------------------------------------------- > This SF.Net email is sponsored by BEA Weblogic Workshop > FREE Java Enterprise J2EE developer tools! > Get your free copy of BEA WebLogic Workshop 8.1 today. > http://ads.osdn.com/?ad_id=4721&alloc_id=10040&op=click > _______________________________________________ > Smartmontools-support mailing list > Smartmontools-support@xxxxxxxxxxxxxxxxxxxxx > https://lists.sourceforge.net/lists/listinfo/smartmontools-support > > ------------------------------------------------------- This SF.Net email is sponsored by BEA Weblogic Workshop FREE Java Enterprise J2EE developer tools! Get your free copy of BEA WebLogic Workshop 8.1 today. http://ads.osdn.com/?ad_id=4721&alloc_id=10040&op=click