Hi,
i have installed amp 1.10.010 with asterisk 1.2.1 on a p4 3,2ghz with
1gb ram and 2 hd scsi raid1 to serve a call center with about 100
extensions.
My problem is that asterisk crash may times a day. The call center is
very busy with thousand of call per day and many queues defined.
I have debugged the problem and the fault is of the dialparties.agi script.
I have modified the macro-dial of extensions.conf to dial simply the
extensions, without control the status with agi, and now is rock stable.
But i have lost many of the features present with amp. Aparts from the
dnd or cf, how can i question the status of an extensions directly from
the dialplan of asterisk (busy, in use, ecc)?
For now i'm not interested in ring-group, but this an essential step to
make slim the dial command of amp.
The same machine works fairly well with asterisk 1.0.10; fairly because
don't crash but sometimes, always in moment with high load,
dialparties.agi doesn't recognize that an agent is in call and the ring
however arrives.
If you want to try this, with asterisk 1.2, defines some queues with
each 20-30 static agents not logged, and dial the number of the queus
with a softphone like x-lite with all the three lines. Asterisk will
crash after 5-10 minutes (segmentation fault, deadlock, die). I have
tried myself in three different machines (all p4) but all with my
preferred distribution (slackware) and result is always the same.
Best regards,
Francesco Romano
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