Re: faxing

I have 4 lines into a digium zaptel card. However, we just use one of them for faxing. When you call a plain fax machine it usually answers with the beeping noise. I guess since Asterisk senses whether it's a voice call or a fax what I really need to do to test it is try to fax it from another machine/line and see how that goes. I had people complain that our fax wasn't working so I reverted back to my machine. I'll try to test more and figure out what exactly is going on.

On 8/24/05, Lee Marzke <lee-NUm6duiwBxSsTnJN9+BGXg@xxxxxxxxxxxxxxxx> wrote:

Can you post the details of your setup ( Zaptel, Single line, or DID )
as I have never had
a fax sucessfully recieved or sent ,  it just dies after a 1/4 page or so.

As far as the tone goes,  the calling FAX machine is supposed to send
the CNG
tone,  and the recieving FAX is supposed to answer silently and listen
for the tone.
After detecting the CNG tone it *may* send a CED tone if in Automatic mode.

See:   http://telecom.tbi.net/fax-call.htm

So you could possibly send the CED tone, but you definitely don't want the
beeping CNG tone on the answering fax line..

Many All-in-one HP Fax machines pass the call through the the answering
machine or
house phones if there is no CNG tone,  so Asterisk is working just the
same way.

Why would people be calling your Fax line from a normal phone anyway
?    Tell them
to call from their Fax machine.

Lee

Brian Nehring wrote:

> This might be AAH and not AMP, but there are a lot of AAH users here
> so I thought I'd throw it out there.
>
> I think I'm running AAH 1.3, I forget, it's been a while since I
> upgraded. I'm using the fax application with zaptel hardware. The
> server receives the faxes just fine and emails me the PDF. However, my
> issue is that it doesn't make the beeping noises at all that a normal
> fax machine does. It just picks up with the digital receptionist. So,
> while I can fax to it using a fax machine, most people trying to fax
> us have no idea what's going on, and think they got the wrong number.
>
> Does anyone have a solution for this? Is there maybe just a sound file
> of the beeping I could get and hack that into the AMP dialplan so when
> a fax is detected it plays it?
>
> Any help would be appreciated,
> -Brian



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