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Re: faxing: msg#00179

telephony.pbx.asterisk.amportal.user

Subject: Re: faxing

Can you post the details of your setup ( Zaptel, Single line, or DID ) as I have never had
a fax sucessfully recieved or sent , it just dies after a 1/4 page or so.

As far as the tone goes, the calling FAX machine is supposed to send the CNG
tone, and the recieving FAX is supposed to answer silently and listen for the tone.
After detecting the CNG tone it *may* send a CED tone if in Automatic mode.

See: http://telecom.tbi.net/fax-call.htm

So you could possibly send the CED tone, but you definitely don't want the
beeping CNG tone on the answering fax line..

Many All-in-one HP Fax machines pass the call through the the answering machine or
house phones if there is no CNG tone, so Asterisk is working just the same way.

Why would people be calling your Fax line from a normal phone anyway ? Tell them
to call from their Fax machine.

Lee

Brian Nehring wrote:

This might be AAH and not AMP, but there are a lot of AAH users here so I thought I'd throw it out there.
I think I'm running AAH 1.3, I forget, it's been a while since I upgraded. I'm using the fax application with zaptel hardware. The server receives the faxes just fine and emails me the PDF. However, my issue is that it doesn't make the beeping noises at all that a normal fax machine does. It just picks up with the digital receptionist. So, while I can fax to it using a fax machine, most people trying to fax us have no idea what's going on, and think they got the wrong number.
Does anyone have a solution for this? Is there maybe just a sound file of the beeping I could get and hack that into the AMP dialplan so when a fax is detected it plays it?
Any help would be appreciated,
-Brian



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