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Problem with auto-attendant config, I think..: msg#00159telephony.pbx.asterisk.amportal.user
I was making some updates to my attendant config, which is really very basic, and now incoming call processing stopped. Not sure exactly what the heck happened, but figured maybe someone could help me with a clue as to what broke. Now incoming calls are not being answered at all, no matter what I do, which is quite annoying to say the least. Here is some log output from the server: Aug 20 11:16:46 VERBOSE[1617]: -- Starting simple switch on 'Zap/4-1' Aug 20 11:16:47 DEBUG[1617]: Expression is '1' Aug 20 11:16:47 VERBOSE[1617]: -- Executing GotoIf("Zap/4-1", "1?from-pstn-reghours|s|1:") in new stack Aug 20 11:16:47 VERBOSE[1617]: -- Goto (from-pstn-reghours,s,1) Aug 20 11:16:47 DEBUG[1617]: Expression is '0' Aug 20 11:16:47 VERBOSE[1617]: -- Executing GotoIf("Zap/4-1", "0?from-pstn-reghours-nofax|s|1:2") in new stack Aug 20 11:16:47 VERBOSE[1617]: -- Goto (from-pstn-reghours,s,2) Aug 20 11:16:47 VERBOSE[1617]: -- Executing Answer("Zap/4-1", "") in new stack Aug 20 11:16:47 DEBUG[1617]: Took Zap/4-1 off hook Aug 20 11:16:47 DEBUG[1617]: Enabled echo cancellation on channel 4 Aug 20 11:16:47 DEBUG[1617]: Engaged echo training on channel 4 Aug 20 11:16:47 VERBOSE[1617]: -- Executing Wait("Zap/4-1", "1") in new stack Aug 20 11:16:48 VERBOSE[1617]: -- Executing SetVar("Zap/4-1", "intype=aa_2") in new stack Aug 20 11:16:48 VERBOSE[1617]: -- Executing Cut("Zap/4-1", "intype=intype|-|1") in new stack Aug 20 11:16:48 DEBUG[1617]: Expression is '0' Aug 20 11:16:48 VERBOSE[1617]: -- Executing GotoIf("Zap/4-1", "0?7:9") in new stack Aug 20 11:16:48 VERBOSE[1617]: -- Goto (from-pstn-reghours,s,9) Aug 20 11:16:48 DEBUG[1617]: Expression is '0' Aug 20 11:16:48 VERBOSE[1617]: -- Executing GotoIf("Zap/4-1", "0?10:12") in new stack Aug 20 11:16:48 VERBOSE[1617]: -- Goto (from-pstn-reghours,s,12) Aug 20 11:16:48 DEBUG[1617]: Expression is '0' Aug 20 11:16:48 VERBOSE[1617]: -- Executing GotoIf("Zap/4-1", "0?13:15") in new stack Aug 20 11:16:48 VERBOSE[1617]: -- Goto (from-pstn-reghours,s,15) Aug 20 11:16:48 VERBOSE[1617]: -- Executing Goto("Zap/4-1", "aa_2|s|1") in new stack Aug 20 11:16:48 VERBOSE[1617]: -- Goto (aa_2,s,1) Aug 20 11:16:48 WARNING[1617]: ast_yyerror(): syntax error: syntax error; Input: = ANSWER ^^^^^^ ^ Aug 20 11:16:48 DEBUG[1617]: Expression is '0' Aug 20 11:16:48 VERBOSE[1617]: -- Executing GotoIf("Zap/4-1", "0?4") in new stack Aug 20 11:16:48 DEBUG[1617]: Not taking any branch Aug 20 11:16:48 VERBOSE[1617]: -- Executing Answer("Zap/4-1", "") in new stack Aug 20 11:16:48 VERBOSE[1617]: -- Executing Wait("Zap/4-1", "1") in new stack Aug 20 11:16:49 VERBOSE[1617]: -- Executing SetVar("Zap/4-1", "DIR-CONTEXT=general") in new stack Aug 20 11:16:49 VERBOSE[1617]: -- Executing DigitTimeout("Zap/4-1", "3") in new stack Aug 20 11:16:49 VERBOSE[1617]: -- Set Digit Timeout to 3 Aug 20 11:16:49 VERBOSE[1617]: -- Executing ResponseTimeout("Zap/4-1", "7") in new stack Aug 20 11:16:49 VERBOSE[1617]: -- Set Response Timeout to 7 Aug 20 11:16:49 VERBOSE[1617]: -- Executing BackGround("Zap/4-1", "custom/aa_2") in new stack Aug 20 11:16:49 DEBUG[1617]: Scheduling timer at 160 sample intervals Aug 20 11:16:49 VERBOSE[1617]: -- Playing 'custom/aa_2' (language 'en') Sure looks like it is trying to answer, but I keep hearing ringing on the incoming side. If I look at my config for aa_2 I see: [aa_2] include => aa_2-custom exten => fax,1,Goto(ext-fax,in_fax,1) ; exten => h,1,Hangup() ; exten => i,1,Playback(invalid) ; exten => i,2,Goto(s,7) ; include => ext-local include => app-messagecenter include => app-directory exten => s,1,GotoIf($[${DIALSTATUS} = ANSWER]?4) ; exten => s,2,Answer() ; exten => s,3,Wait(1) ; exten => s,4,SetVar(DIR-CONTEXT=general) ; exten => s,5,DigitTimeout(3) ; exten => s,6,ResponseTimeout(7) ; exten => s,7,Background(custom/aa_2) ; Heck and I thought I had this thing running well, and then it all breaks. If anyone can point me in the right direction it would be most appreciated.. --- Howard Leadmon http://www.leadmon.net ------------------------------------------------------- SF.Net email is Sponsored by the Better Software Conference & EXPO September 19-22, 2005 * San Francisco, CA * Development Lifecycle Practices Agile & Plan-Driven Development * Managing Projects & Teams * Testing & QA Security * Process Improvement & Measurement * http://www.sqe.com/bsce5sf |
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