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RE: [None] Staffing Info: msg#00533
sysutils.tivoli.tme10
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Subject: |
RE: [None] Staffing Info |
... we
aims to please ... ;-)
JG
Dude...you're hilarious. I understand your plight...but
nonetheless hilarious...
Thanks,
Eric C. Jones
Enterprise Systems
Management
SSMT Tivoli Engineer, JP Morgan
Chase
614.213.6537
eric_c_jones-n1yi7zhirBtBDgjK7y7TUQ@xxxxxxxxxxxxxxxx
Eric C Jones
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| "John Guadagnino"
<John_Guadagnino-/ycjK0B6GM4@xxxxxxxxxxxxxxxx>
Sent by: owner-tme10-XtjxT7Vmt5b1ENwx4SLHqw@xxxxxxxxxxxxxxxx
01/31/2005 02:04 PM
Please respond to tme10
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To:
tme10-XtjxT7Vmt5b1ENwx4SLHqw@xxxxxxxxxxxxxxxx
cc:
Subject: RE: [tme10] [None] Staffing
Info |
Jason -- four guys just for engineering and another 7 for
maintenance / administration?!?!? Send me some of your headcount
please!!!!!!!
We have 4 guys doing everything from-soup-to-nuts for a 6000
server environment. DM, ITM, Remote Control, TEC ... custom monitoring
out the wazoo, custom notification database, custom web interfaces for various
components, integration with HPOV, PATROL, Insight Manager ... I'm climbing
the walls due to the never-ending requests for new monitoring, reviewing &
revising old monitors on a regular basis, regular departmental re-orgs or
transitions (very regular process around here) resulting in changes to our
monitoring schema because the Business Partners (i.e., internal customers, the
folks technically responsible for the stuff we're monitoring) change their
requirements with every burp & fart. On top of that there's constant
maintenance and monitoring of the infrastructure .. i.e., monitor Tivoli
itself because shyte breaks. Patches. Upgrades. Man ...
what I wouldn't give for even a couple of "administrators" to take some of the
daily grunt work off my hands ...
Donlen, you get neither sympathy nor
advice from me :-)
John Guadagnino
Gap Inc.
-----Original
Message-----
From: owner-tme10-XtjxT7Vmt5b1ENwx4SLHqw@xxxxxxxxxxxxxxxx
[mailto:owner-tme10-XtjxT7Vmt5b1ENwx4SLHqw@xxxxxxxxxxxxxxxx]On Behalf Of
jason_shamroski-n1yi7zhirBtBDgjK7y7TUQ@xxxxxxxxxxxxxxxx
Sent: Monday, January 31, 2005 6:37
AM
To: tme10-XtjxT7Vmt5b1ENwx4SLHqw@xxxxxxxxxxxxxxxx
Subject: Re: [tme10] [None]
Staffing Info
I think the sweet
spot is 4-5 people and then it can go about with every additional xxx number
of endpoints.
We have approximately 4 people doing the core engineering work
around custom monitors, tec rules, integrations, customization, etc... and
then another group of 7 people that perform all of the daily administration,
changes, scheduling, endpoint maintenance, etc...
We have over 6000 servers with
many custom DM and ITM resource models, over 35 integration points that flow
events into TEC, autoticketing with Peregrine Service Center and several other
custom integrations that we had to build to integrate with internally
developed software.
Jason
Jason Shamroski
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| DRuffin-4MkYxKvWgrI@xxxxxxxxxxxxxxxx
Sent by:
owner-tme10-XtjxT7Vmt5b1ENwx4SLHqw@xxxxxxxxxxxxxxxx
01/31/2005 09:24 AM
Please respond to
tme10
|
To:
tme10-XtjxT7Vmt5b1ENwx4SLHqw@xxxxxxxxxxxxxxxx
cc:
Subject:
[tme10] [None] Staffing
Info |
All,
I am trying to justify additional headcount, and
looking for some
metrics to use.
I have 2 people managing about 350
servers (Unix & Windows) with
Framework (EP), ITM, TEC, and a few
custom monitors, along with TWS.
Can anyone provide information about
their staffing and respective
Tivoli products being managed ?
Thanks
Donlen
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