Re: [None] Staffing Info

I think the sweet spot is 4-5 people
and then it can go about with every additional xxx number of endpoints.

We have approximately 4 people doing
the core engineering work around custom monitors, tec rules, integrations,
customization, etc... and then another group of 7 people that perform all
of the daily administration, changes, scheduling, endpoint maintenance,
etc...

We have over 6000 servers with many
custom DM and ITM resource models, over 35 integration points that flow
events into TEC, autoticketing with Peregrine Service Center and several
other custom integrations that we had to build to integrate with internally
developed software.

Jason 




Jason Shamroski

DRuffin@xxxxxxxx Sent by: owner-tme10@xxxxxxxxxxxxxxxx 01/31/2005 09:24 AM Please respond to tme10

To:        tme10@xxxxxxxxxxxxxxxx         cc:                 Subject:        [tme10] [None] Staffing Info

All, 

I am trying to justify additional headcount, and looking for some
metrics to use. 

I have 2 people managing about 350 servers (Unix & Windows) with
Framework (EP), ITM, TEC, and a few custom monitors, along with TWS. 

Can anyone provide information about their staffing and respective
Tivoli products being managed ? 

Thanks

Donlen




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