ITM Events

Hi,

 

We are having some operation issues after upgrading to ITM.  One of the major concern raised by our operation team is ITM only sends one event for every indication and suppress the rest until the event got cleared. This behaviour is different then DM, which DM always send the event when problem still exist.

 

Does anyone know how to force ITM to behave like DM, as describe above, without modifying the resource model ?.

 

Thanks

Budi

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