RE: notification by SMS

Sami,
 
I've done a few of these and fortunately we have some very good SMS gateway 
providers in Aust that can deliver cheaply and seamlessly across different 
mobile phone networks. Most dispatch SMS via e-mail and some can even provide 
auto failover to a modem using something like the TAP protocol if your internet 
connection becomes unavailable. If you can't find a suitable SMS gateway 
provider in your area and you are keen to investigate tethering a mobile phone 
to a TEC server then you may be interested in taking a look at the GNOKII  GNU 
project ... http://www.gnokii.org
 
It could be argued that paging/SMS can be better managed from an ITIL compliant 
problem ticketing system integrated to TEC. Some of these tools already include 
paging modules and escalation handling. Of course you could always craft your 
own TEC rule set to provide the same level of functionality. I guess you have 
to weigh up the cost and care factors.
 
cheers, 
Gino D'Ambrosio

        -----Original Message----- 
        From: Sami Chouaib [mailto:schouaib@xxxxxxx] 
        Sent: Fri 30/04/2004 3:21 AM 
        To: tme10@xxxxxxxxxxxxxxxx 
        Cc: 
        Subject: Re: [tme10] notification by SMS
        
        
        Thanks Brian for your reply,

        Have you more details about how to implement the solution with 
cellphone or a specific equipment with serial connection (GSM modem)?.

        Thanks 

        Sami

        

                ----- Original Message ----- 
                From: Duffy, Brian (OFT) <mailto:Brian.Duffy@xxxxxxxxxxxxxxx>  
                To: tme10@xxxxxxxxxxxxxxxx 
                Sent: Thursday, April 29, 2004 5:46 PM
                Subject: RE: [tme10] notification by SMS


                To the best of my knowledge, there is not a universal, free way 
to send SMS messages over the internet. 

                 

                Some providers have email gateways… I know in the US that 
SprintPCS has an email gateway. You can also send messages via a Bluetooth 
enabled cellphone or via a web service for a fee. I’m not too sure about who 
provides these services or how much they cost.

                 

                Keep in mind that with some providers, SMS message delivery is 
less reliable than text pagers. In a previous job, we experimented with pagers 
and SMS enabled phones for on-call staff… SMS messages were consistently 
delivered 5-30 minutes later than text pagers. This was five years ago with a 
US provider that no longer exists, so your mileage may vary.

                Brian J. Duffy
                NYS Office for Technology
                brian.duffy@xxxxxxxxxxxxxxx 

                
  _____  


                From: owner-tme10@xxxxxxxxxxxxxxxx 
[mailto:owner-tme10@xxxxxxxxxxxxxxxx] On Behalf Of Sami Chouaib
                Sent: Thursday, April 29, 2004 12:16 PM
                To: tme10@xxxxxxxxxxxxxxxx
                Subject: [tme10] notification by SMS

                 

                Hy list

                 

                I plan to implement a notification solution by SMS to my 
critical TEC events;

                I use TEC 3.9 (on AIX 5.1 ), DB2 (on Windows 2000 server), with 
TMF4.1.1; have any one uses a solution like this!!!

                what equipements should i use to send SMS, (any script) 

                have any one wrote a TEC rule and script that sends SMS !!!

                 

                Can someone help me !!!

                 

                Sami

<<winmail.dat>>