Kent,
I see this in communities where the
developer concerns are not heard (or often ignored) or where the customers are
all about features, features, and more features, ignoring the non-feature
stories (how many, how fast, how often, …). I do a great deal of coaching
communities (mostly the developers) to use investment analogies and metaphors when
selling their wants / ideas to others in the community. This challenges the
requestors to create a shared view of the value to “migrate the database.”
It is not always easy, but if I can get the community to start speaking in
investment terms, the noise level is often reduced. Similar to many on this
list, I try to post technical debt when ever possible; this is often enough to
quell the concerns of the super geek as well as get the community to payback or
relieve debt (possibly by realizing there was never any real debt).
I think that this is not new to many on
this list. Is this the type of feedback you want? Much of my work here is also
coaching the customer community to hear and respect the developer requests;
often this requires the customers to help the developers speak in the value
language of the company.
David
-----Original Message-----
From: kent beck
[mailto:kentb-ihVZJaRskl1bRRN4PJnoQQ@xxxxxxxxxxxxxxxx]
Sent: Wednesday, November 24, 2004 12:39 AM
To:
xpbookdiscussiongroup-hHKSG33TihhbjbujkaE4pw@xxxxxxxxxxxxxxxx
Subject: Re: FW: [xpe2e]
Difficulties writing stories
David,
Typically the questioner is a technical person who
wants to continue treating "migrate the database" and similar
geek-oriented items as progress.
Kent Beck
Three Rivers Institute
-----Original Message-----
From: david hussman
<david.hussman-XW8q3tYMaZQKciORVfTcnwC/G2K4zDHf@xxxxxxxxxxxxxxxx>
Sent: Nov 22, 2004 2:03 PM
To: xpbookdiscussiongroup-hHKSG33TihhbjbujkaE4pw@xxxxxxxxxxxxxxxx
Subject: FW: [xpe2e] Difficulties writing stories
I deal with this often, and coaching the
customer community is near to my heart. Before I
go further, can you clarify
who is the “you” in your question? It
sounds like a customer proxy
question but I want to make sure before mouthing
off
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