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Re: Re[2]: [xpe2e] Re: Practice: Sit Together - on-site customer?: msg#00023

programming.extreme-programming.xp-explained2

Subject: Re: Re[2]: [xpe2e] Re: Practice: Sit Together - on-site customer?


On Tue, 19 Oct 2004 22:15:56 -0500, Doug Swartz
<daswartz-fuDLTLi4t9nR7s880joybQ@xxxxxxxxxxxxxxxx> wrote:
> Our practice is to reserve a cube (and workstation,
> if they don't use a laptop) for our customer even if they
> can't be on-site all the time. It turns out they are much
> more likely to show up and stay longer on-site if they know
> there is always a place available for them.

That works for us as well.

Had several customers who initially resisted the Sit Together practice
but after a while found themselves appreciating it more and more as we
progressed with the project. The value dawned on them after the
second iteration when they started seeing the system take shape
according to their growing understanding of their needs.

Hmmm.... or maybe it's just the Starbucks Frap and free snacks that we
keep on bribing them with. ;-)


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