Re: [xpe2e] Second practice: Whole Team

On Mon, 18 Oct 2004 09:55:49 -0700, Kent Beck 
<kentb-ihVZJaRskl1bRRN4PJnoQQ@xxxxxxxxxxxxxxxx> wrote:
> Some organizations try to have teams with fractional people: "You'll
> spend 40% of your time working for these customers and 60% work for
> those customers." In this case, so much time is wasted on task-switching
> that you can see immediate improvement by grouping the programmers into
> teams. The team responds to the customers' needs. This frees the
> programmers from fractured thinking. The customer receives the benefit
> of the expertise of the whole team as needed. People need acceptance and
> belonging. Identifying with this program on Mondays and Thursdays and
> that program on Tuesdays, Wednesdays, and Fridays, without having other
> programmers to identify with, destroys the sense of "team" and is
> counterproductive.

Some skills are specialized and are not needed on a full time basis.
That is to say, a team may require a low-level of DBA support over its
lifetime (or system administrator, or secretarial help, etc.). So
presumably you would say that such a person is not part of the team at
all, but rather has the team as his/her customer?


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