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Re: SORBS blacklist: msg#00015

Subject: Re: SORBS blacklist
Re-ordering slightly ...

At 15:33 +0100 24/7/06, Ted Harding wrote:

Sorry to be puzzled!

No need to apologize ! You are stuff with trying to understand several interlinked elements - and policies imposed by more than one organisation.

On 24-Jul-06 Simon Hobson wrote:
 [...]
 I note that 88.96.44.206 resolves to 88-96-44-206.dsl.zen.co.uk so
 the first thing you will need to do is get that changed to resolve to
 something fixed and which you own - unless you do that then SORBS
 isn't going to delist you.

Hi, Simon.
Many thanks for your comprehensive and detailed reply, and for
going to the trouble to dig into the SORBS web page for the info.

However, a lot of it is somewhat over my head! In particular,
the bit I quote above.

The issue that "88.96.44.206 resolves to 88-96-44-206.dsl.zen.co.uk"
is one which (in very similar terms) has been raised by a number
of people who have posted to the Zen support forum. One Zen reply
pointed to

http://www.zensupport.co.uk/knowledgebase/article.aspx?id=10166

which states:

  Getting custom reverse DNS entries

  In order to have custom rDNS set up you must e-mail details
  of the records required to rdns.request@xxxxxxxxx

  You should include your Zen username and you must be the
  registered owner or administrator of the domain you will be
  using with the rDNS entries.

  For each of the rDNS entries you request there must be a
  working, matching, forward record.  The preferred format
  for requests is as follows:

  IP -> A-record

  e.g.
  1.2.3.4 -> mailhost.example.com

So I guess, combining that with what you said, Simon, I would
need to become "the registered owner or administrator of the
domain you will be using with the rDNS entries."

How the hell do I do that?

In simple terms, you must have a domain name of your own, eg you might choose to register "tedharding.co.uk" (if it's available) to use as a domain name.

After that, you might choose to say that your home (IP) address is home.tedharding.co.uk.

So to satisfy Zen you would need to create "home.tedharding.co.uk A 88.96.44.206" as a DNS entry (the forward record). This you would do by adding "home A 88.96.44.206" in the tedharding.co.uk zone via whatever tools your DNS hosting service provides.

Once you have done this, you can get Zen to change the reverse record so that 206.44.96.88.in-addr.arpa points to home.tedharding.co.uk - ie there would be a record "206.44.96.88.in-addr.arpa PTR home.tedharding.co.uk."


If you don't have a domain name THAT YOU CONTROL then there is nothing sensible that Zen can set your reverse pointer to !


For example, it looks as though it would need MX records,
i.e. where to route mail to if addressed to a host on that
domain. Normally my mail goes to nessie, via whatever happens
to be doing duty as mailrouter.mcc.ac.uk (which at the moment
seems to be gannet). However, a "dig -mx nessie.mcc.ac.uk"
seems to point directly to nessie herself!

So is it legitimate to nominate nessie as MX host for my
private domain?

Yes and No !

From a DNS point of view, yes it is. However there are probably policies and firewall restrictions in place that would stop it working !

More importantly, for a 'diy' unblocking, SORBS is looking for an MX record that matches the A record (don't know why, it's an arbitrary restriction that isn't needed for mail to work). Thus you would need to have "tedharding.co.uk MX 10 home.tedharding.co.uk".

Frankly, I think that when Zen (or other ISP) hands out a fixed
IP address,it ought to be trivial for them to register this as
such (and not a dynamic IP) with SORBS or other blacklist agency.

Zen has nothing to do with SORBS ! I very much doubt if Zen have registered the address block with anyone (apart from RIPE of course !) It's just a case of SORBS having worked out that this address block is used by an ISP for dynamically allocated customers. The most likely reason is that they've had spam reports, looked at the source, and seen reverse DNS entries of the form "d.c.b.a.dsl.isp.net" which is typical of dynamically allocated addresses.

If Zen are willing, there is probably nothing to stop them contacting SORBS and getting you unlisted without having to point your MX at your home address.


Finally, to give you some real examples, take a look at my DNS entries. You'll find that primary mx for thehobsons.co.uk is saffy.thehobsons.co.uk, saffy is at 81.174.135.208, and 81.174.135.208 resolves to saffy. Ie I have :

saffy.thehobsons.co.uk  A  81.174.135.208
thehobsons.co.uk  mx  5  saffy.thehobsons.co.uk.
208.135.174.81.in-addr.arpa  ptr  saffy.thehobsons.co.uk.

All my mail is handled by a Linux box at home.


Does that help ?

Simon



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