(clug-talk) OT Smart Card Failure HELP

Hi All,

I'm running an Acer 611TXCi notebook with Windows XP Pro.

I was installing a HP 2300c USB Scanner and during the installation
process a reboot is required.

On reboot the BIOS splash screen flashed up as usual but then a black
screen with the following message came up "PlatinumPAS - PreBoot
Authentication Services Verify Please insert a valid SmartCard"

I've tried both the primary card and the emergency card with no success.
I've replaced the hard drive with a known good drive with no success.

While the system is still under warranty I'm hooped till I talk to Acer
and they are not picking up the phones right now.

Any suggestions?

-- 
Cheers,


Dave Watkins
President

"Ask me about your hardware, software and networking needs"

Abacus Technologies
1025 Fonda Court S.E.
Calgary, Alberta T2A5S1

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F: 403.266.0626
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