On Sad, 2003-06-28 at 01:21, David S. Miller wrote:
> From: Alan Cox <alan@xxxxxxxxxxxxxxxxxxx>
> Date: 28 Jun 2003 00:08:56 +0100
>
> Tried doing an SQL query or text analysis for similarities on random
> messages lurking in private mailboxes
>
> I respond to private reports with "please send this to the lists,
> what if I were on vacation for the next month?" I never actually
> process or analyze such reports.
Which means you miss stuff. Here is an example my tools found yesterday
18 months ago someone with a specific printer reported doing network printing
to it crashed the kernel. Lost in the noise, filed in bugzilla, categorised
mentally at the time as "weird".
Not long ago a second identical report popped up. Different setup, same
network printing, similar "it reboots" report.
So now I've gone chasing tcpdumps from these.
Its a *different* thing to the kind of patch management you are doing, but its
only possible because of tools like bugzilla
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