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Subject: Re: speakeasy BS? - msg#00018
List: network.wireless.seattle.general
I might as well add my $.02 worth regarding my experience with Speakeasy --
even though its not 'interference' related.
I recently switched from Speakeasy after a frustrating time dealing with
them regarding a request to move my Speakeasy DSL service to a new address.
I called them weeks before the moved, and was told no problem -- my new
address was capable of DSL, and they could service it.
Nine days after my move, I still had no DSL. I made several calls to
customer service, and on the last call I asked if they could put a request
into COVAD to try the switch a second time. The customer service rep tried
to tell me that I moved to far from the central office and/or that my
exchange couldn't handle DSL. I explained to him that I only moved 3
blocks, and in fact I was 3 blocks closer, and that my phone number hadn't
changed. He then tried a few more 'guesses' as to what might be the
problem, and finally told me that there were "no other options". He even
put that in the trouble ticket that I had opened. If I could have only
talked to someone who was knowledgeable about what was going on, I probably
would have pursued sticking with Speakeasy.
At that point I figured my only "other option" was to call QWest. Needless
to say they had me hooked up and going within 5 days. I know its the phone
company; but, at least I have DSL.
Dennis
----- Original Message -----
From: "Mark L. Chang" <mchang@xxxxxxxxxxx>
To: "SeattleWireless Talk List" <talk@xxxxxxxxxxxxxxxxxxx>
Sent: Monday, February 02, 2004 3:46 PM
Subject: Re: speakeasy BS?
> Todd Boyle wrote:
>
> > I had trouble with my DSL freezing/dropping connection and it somehow
> > cured itself. One of the things I did was removed my recoton 900 mhz
> > wireless headphones transmitter from under the desk, it was about 1 foot
> > away from the dsl modem (this is an old orckit dsl modem from Verizon,
> > mfd. before the fujitsu buyout) The specs for ADSL do run from 30 or
> > 40Khz up to above 1 MHz.
> >
> > caveat, like anything else in modern life it could have been a
> > coincidence. I have a 900MHz phone and it gets screwed up a lot. It
> > rings about 3, 4 times a week without anybody calling, always when I'm
> > online. The noises *seem* associated with the DSL. We do not get more
> > than 2,3 calls a month from telemarketers. *THe problem is NOTICEABLY
> > LESS when I keep the 900mhz cradle away on a high shelf away from the
> > computers.
>
> I guess I should retract the inteference BS I talked about earlier. This
> story Todd posted reminded me of something that happened just last week.
>
> I just got Comcrap cable modem to save money over Speakeasy + Qwest
> (using Vonage). My trusty RCA cable modem would intermittently die and
> need rebooting every hour or so. I noticed that pinging the modem while
> it was pulled about 6 inches away from my wireless router was a lot more
> reliable. Sliding it back next to the router, the pings went into
> /dev/null immediately. I repeated the experiment enough times to
> convince myself that there was interference.
>
> Purchasing a new Motorola Surfboard solved my problems immediately. It
> can sit next to my wireless router without hiccups. So, to make a long
> story longer, interference does play some role in our all-digital age.
> It's been a long time since it was so blatant as this, but it was very
> much the case for me.
>
> Mark
> _______________________________________________
> Talk mailing list
> Talk@xxxxxxxxxxxxxxxxxxx
> http://seattlewireless.net/mailman/listinfo/talk
>
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Re: speakeasy BS?
On Feb 2, 2004, at 10:10, Haws, John C wrote:
The speakeasy rep told me my wireless phones were probably causing
interference with the DSL connection. He said that the "wireless
signal was feeding back into the phone line", and that because the DSL
signal operations in the 900-1200 Mhz range, my 900 Mhz phone was
probably interfering, and perhaps my 2.4 Ghz phone could be dropping
down to the same range, and may also be causing problems. Huh????
FWIW: I've had no noticeable problems with Speakeasy DSL in the
CapitalHill area. I'm curious, have you tried unplugging your 900MHz
phone to see if it helps stabilize your line?
Googling for "DSL 900MHz interference" gives a lot of support for
Speakeasy's claim.
-richard
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RE: speakeasy BS?
The DSL signal does not operate within the 900mhz-1200mhz range, if it
did, it would have an effective range of maybe 50 feet or less. The
actual frequency is from about 10KHz to a couple MHz, depending on the
technology.
It could be that a particular brand of 900MHz phones use an IF which has
some sort of strong or harmonic emission within that range, but I havent
really found any evidence supporting this.
I have a 900MHz phone with ADSL, and have no problems.
Tell us what brand of telephone you have -- I have test equipment to
prove/disprove this theory for good.
> -----Original Message-----
> From: Haws, John C [mailto:john.c.haws@xxxxxxxxxx]
> Sent: Monday, February 02, 2004 10:10 AM
> To: SeattleWireless Talk List
> Subject: speakeasy BS?
>
>
> I've had pretty crappy performance lately with my speakeasy
> connection -- the connection goes down itermittantly. I
> called speakeasy to see if they had any insight.
>
> The speakeasy rep told me my wireless phones were probably
> causing interference with the DSL connection. He said that
> the "wireless signal was feeding back into the phone line",
> and that because the DSL signal operations in the 900-1200
> Mhz range, my 900 Mhz phone was probably interfering, and
> perhaps my 2.4 Ghz phone could be dropping down to the same
> range, and may also be causing problems. Huh????
>
> Sounds like bull to me. More likely something downstream from
> my house. Anyone heard of such a phenomenon (the
> interference, not the BS)?
> _______________________________________________
> Talk mailing list
> Talk@xxxxxxxxxxxxxxxxxxx
> http://seattlewireless.net/mailman/listinfo/ta> lk
>
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Re: speakeasy BS?
Todd Boyle wrote:
I had trouble with my DSL freezing/dropping connection and it somehow
cured itself. One of the things I did was removed my recoton 900 mhz
wireless headphones transmitter from under the desk, it was about 1 foot
away from the dsl modem (this is an old orckit dsl modem from Verizon,
mfd. before the fujitsu buyout) The specs for ADSL do run from 30 or
40Khz up to above 1 MHz.
caveat, like anything else in modern life it could have been a
coincidence. I have a 900MHz phone and it gets screwed up a lot. It
rings about 3, 4 times a week without anybody calling, always when I'm
online. The noises *seem* associated with the DSL. We do not get more
than 2,3 calls a month from telemarketers. *THe problem is NOTICEABLY
LESS when I keep the 900mhz cradle away on a high shelf away from the
computers.
I guess I should retract the inteference BS I talked about earlier. This
story Todd posted reminded me of something that happened just last week.
I just got Comcrap cable modem to save money over Speakeasy + Qwest
(using Vonage). My trusty RCA cable modem would intermittently die and
need rebooting every hour or so. I noticed that pinging the modem while
it was pulled about 6 inches away from my wireless router was a lot more
reliable. Sliding it back next to the router, the pings went into
/dev/null immediately. I repeated the experiment enough times to
convince myself that there was interference.
Purchasing a new Motorola Surfboard solved my problems immediately. It
can sit next to my wireless router without hiccups. So, to make a long
story longer, interference does play some role in our all-digital age.
It's been a long time since it was so blatant as this, but it was very
much the case for me.
Mark
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Talk@xxxxxxxxxxxxxxxxxxx
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RCA Cable modem and Wireless Router/AP - WAS Re: speakeasy BS?
On Mon, 2004-02-02 at 15:46, Mark L. Chang wrote:
>
> I guess I should retract the inteference BS I talked about earlier. This
> story Todd posted reminded me of something that happened just last week.
>
> I just got Comcrap cable modem to save money over Speakeasy + Qwest
> (using Vonage). My trusty RCA cable modem would intermittently die and
> need rebooting every hour or so. I noticed that pinging the modem while
> it was pulled about 6 inches away from my wireless router was a lot more
> reliable. Sliding it back next to the router, the pings went into
> /dev/null immediately. I repeated the experiment enough times to
> convince myself that there was interference.
This is a known issue with the RCA cable modems that Comcast uses, in
particular, I know it affects the RCA DM305R. I found this out the hard
way a number (while it was still AT&T Broadband) some time ago.
Does anyone know is other cable modems, like the Linksys BEFCMU10 or is
this unique to the RCA cable modem in particular?
-Alex K.
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