Hi,
Spent some time today helping some people out in #kubuntu irc channel. Here
are 2 topics which I think would be useful additions to kubuntu's faq.
1) INSTALLING PROGRAMS.
Users need to be aware that the preferred way to install programs is via the
ubuntu archives. i.e. apt-get install foo, or aptitude, kynaptic, etc.
I saw a couple of people with questions like:
* I've downloaded firefox.tar.gz, how do I install it.
* how do I install a deb. I have downloaded somefile.deb and want to download
it.
In both cases, the answer was: run "sudo apt-get install name_of_app".
I think the idea of the central repository for programs is a bit foreign for
users coming from mac or windows. I think we need to make it clear the
different way that kubuntu does this.
Others can use whether to recommend: aptitude, apt-get, kynaptic, etc.
2) ASKING FOR HELP.
What steps does one take when they are in need of assistance. From a bit of
experience my own formula is.
1) search google, google groups and site:ubuntu.com.
2) ask on irc. If no answer inside of about 5 minutes, go on to step 3.
3) ask on kubuntu-users
I'm sure we've all seen frustrated users on IRC asking the same question every
30 seconds. I think one reason for this is they are unaware of the different
ways of getting help.
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