Error using Ferret - ferret/index.rb:271:in `delete'

We are using Ferret on our site answeru.com. Today all of a sudden we started getting Ferret errors while users were trying to register or log into the system. I am not a Ferret techie - I apologize if a similar problem has already been asked or if it is not really a Ferret issue.

Any ideas:

IO Error occured at <except.c>:79 in xraise
Error occured in fs_store.c:324 - fs_open_input
        couldn't create InStream ../config/../index/production/user/_dk8.fdt: <No such file or directory>


  /home/packages/lib/ruby/gems/1.8/gems/ferret-0.10.13/lib/ferret/index.rb:271:in `delete'


-- 
Anil


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