Re: How to deal with unwilling devs?

On 29.07.09 23:37:44, Markus wrote:
> About a half year ago, we had a discussion about shortcuts -- most notably 
> how 
> windows and applications are closed.
> While not all of my suggestions received widespread acceptance and didn't 
> come 
> to a conclusion on every detail, we agreed on some basics, like Ctrl-Q should 
> always quit an app. The HIG was modified accordingly.
> 
> Shame on me, I didn't post the conclusions right away on Bugzilla, but now I 
> did and the result was not really what I've hoped for.
> 
> Christophe Giboudeaux closed the bug report for KMail as "Invalid":
> https://bugs.kde.org/show_bug.cgi?id=200684
> 
> Not only that, he refuses to do steps of his own to discuss that matter 
> further, instead (and I quote) "Celeste may come and discuss about this topic 
> on the kde-pim mailing list" which sounds like a pretty arrogant attitude to 
> me.

Thats his right, its his application (at least partly) and he can do
whatever he wants with it.

> In a weird way, I like the Kopete team's response better. They simply ignore 
> the bug report completely: https://bugs.kde.org/show_bug.cgi?id=200683

You're kidding right? That bugreport has been filed about 10 days ago.
Thats not even close to "ignore completely". 

> Now what?

Thats easy: Start a discussion on their mailinglist involving usability
folks. Neither the HIG (note the word "Guideline" in it) nor any person
can enforce such changes. If the developers think the change is wrong,
then the app won't be changed - unless the developers in question leave
the project and somebody else does think the change is ok. Apparently
Christophe either disagree's with what has been said in the thread or
didn't read it completely due to the extreme size of it. In either way
you'll have to convince the KMail authors that having a shortcut for
quitting the app is needed and you'll have to discuss with them what
"the app" is. Especially in the case of kmail thats not quite easy as
Christophe already hinted.

Andreas

-- 
Blow it out your ear.
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