File - Jetty Support FAQ

This is a regular posting to jetty-support as a FAQ to using this list:

 + This list if for jetty related support questions.  General questions about
   servlets and/or java should not be posted here.

 + Before posting, please check the archives that the question has not been
   asked before by checking the archives at 
   http://groups.yahoo.com/group/jetty-support

 + Please also read the improving documentation at
      http://jetty.mortbay.org/jetty/doc/index.html
   Please read the tutorial, then read it again.

 + Jetty3 uses the 2.2 servlet API, which introduced contexts.  
   It is important to understand contexts when configuring Jetty and it 
   may be worth while reading the Jetty documentation and the servlet spec 
   about the 2.2 servlet API.

 + Before posting, try increasing the debug output of Jetty.  Debugging 
   control is described in the README file.  Even if you cannot spot the
   problem in the output, it may be valuable to make the trace available
   to whoever helps you with your problem.

 + When posting a support question, please provide as much information as
   possible, which should include:
      - The version of Jetty.
      - The version of java.
      - Your Operating system.
      - Overview of your configuration.
      - What URL was tried.
      - What browser and what it rendered.
      - Details of the problem, including stack traces and/or log files.
      - Details of what you have tried to make it work.
      
 + For JSP problems, consider checking JSP forums first. Jetty uses the
   Jasper engine from jakarta.apache.org - bugs and all.
   If you can write a small JSP that demonstrates your problem, you 
   will get much faster results.

 + For general class loading problems, the solution is often best to start
   with your classes on the system classpath until you are more familiar
   with the configuration of Contexts. 

 + If in doubt about if you should post or not - please post, we are pretty
   friendly and will tell you nicely if it is not appropriate.


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