Technical Help Desk Support

The following position is open for immediate consideration. Please 
send your resume, in MS Word format, to: hr@xxxxxxxxxxxxxxxxxxxx Be 
sure to reference AWBRSPHX100 in the subject line of your email.

This position is located in Phoenix, Arizona. Background check and 
drug screen will be required. Candidates must be eligible to work for 
any employer in the U.S.

Job Type: Permanent Placement 

Job Functions: Work as part of a team supporting a commercial 
software product. Under general direction, provide both technical and 
application support on the phone and via email. Must have excellent 
customer service skills. Demonstrate ability to recognize and react 
to situations with a sense of urgency. Maintain call and problem 
resolution logs. 

Job Skills: 1+ year TSQL and/or ColdFusion experience; Excellent 
verbal and written communication; Excellent customer service skills; 
Exceptional problem solving skills; Experience with Autotask help 
desk software a plus; Prior help desk experience a plus



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