RE: RE: Another post from the same guy about 400 support.

Mark,
I shipped out a handful of very early prototypes in February.  The part was
not shipped as a production component until the end of March
(http://maillist.dalsemi.com/maillists/tini/2003-March/024995.html).  I was
mistaken earlier when I said April.  

We do have significant resources dedicated to the TINI as can be seen from
the number of posts from Dallas Semiconductor engineers.
  
The serial driver will be made available in a pre-release as soon as
possible.  I have an engineer who will begin work next week.  We had hoped
he would be able to start sooner but has been delayed with design of another
product.

It is still possible to use serial port 1 and mux with the 1-Wire as a short
term solution.  It would require jumpering the serial 1 tx/rx lines to the
RS232 level shifter on serial four.

You mentioned lack of formal documentation in your previous email.  We have
many documents on our web site which detail the DSTINIm400 and DSTINIs400.
The datasheets for both are online at http://www.maxim-ic.com/DSTINIM400 and
http://www.maxim-ic.com/DSTINIS400. Many application notes have been
published over the last several months including app notes 712, 711, 710,
615, 614, 613, 612, 708, 703, 704, 609, 707, 709, and 706.  These are all
documents which relate to the DS80C400 or DSTINIm400.  In addition, we are
heavily advertising worldwide and have published an Engineering Review
dedicated to Networked Microcontrollers.  They should be in the mail now for
people who might be interested.
The app notes can be found at 

Clayton

> -----Original Message-----
> From: Mark Purcell [MAP] 
> [mailto:map-hdgEqy5R1AG+FmPSFd0fl9Bc4/FLrbF6@xxxxxxxxxxxxxxxx]
> Sent: Thursday, June 26, 2003 5:58 AM
> To: Clayton Ware
> Cc: TINI Interest Group
> Subject: Re: [TINI] RE: Another post from the same guy about 400
> support.
> 
> 
> Hi Clayton,
> 
> I really think you should look at this from the developer's 
> perspective. You
> sold a TINIs400 development board with two serial ports, 
> similar to the Exx
> series, but the second serial port on the TINIs400 does not 
> require the one
> wire network to be disabled.  It is quite reasonable for 
> customers to think
> this serial port will be supported in a timely fashion, and 
> that in fact it
> is a relatively simple job for you to add it (given the serial drivers
> already exist for the other ports). Contrary to your 
> assertion that you only
> started shipping these boards in April, here is a post from 
> February that
> indicates both these boards were in use back then:
> http://lists.dalsemi.com/maillists/tini/2003-February/023977.h
> tml. This
> particular problem has been outstanding for the best part of 
> 5 months, and
> now you're saying it'll be 'in August' before its supported.
> 
> Well, I am a developer and my reaction to this is that you 
> don't have the
> resources allocated to support the TINIx400 properly, and 
> that is almost as
> bad as saying it's dead. This on top of the fact that at 
> least two customers
> have very real development problems due to the lack of 
> support for this
> port. Even Bruce at Systronix seems to be biting his tongue 
> when responding
> on this issue.
> 
> Like it or not this port problem will be used as a barometer 
> by developers
> to indicate your *real* level of support. They'll ask 
> themselves "What if I
> have a problem with something I could have expected to work? 
> How long will
> Dallas take to fix it, and how much time will I lose in my project
> development as a result?".
> 
> You could go a long way to putting this right by adding this 
> support in a
> pre-release as soon as possible, if of course you really do 
> have the support
> resources allocated to do such things.
> 
> Mark.
> 
> Mark Purcell, MAP Electronics
> web: http://www.mapelectronics.co.uk/
> email: map-hdgEqy5R1AG+FmPSFd0fl9Bc4/FLrbF6@xxxxxxxxxxxxxxxx
> 
> 
> 
> 
> 
> 
> 
> 
> ----- Original Message -----
> From: "Clayton Ware" <Clayton.Ware-6tN4nzCoH/hBDgjK7y7TUQ@xxxxxxxxxxxxxxxx>
> To: <map-hdgEqy5R1AG+FmPSFd0fl9Bc4/FLrbF6@xxxxxxxxxxxxxxxx>
> Cc: <noda-G/gkmOS9IO7e+W599mIaPQ@xxxxxxxxxxxxxxxx>; <tini@xxxxxxxxxxx>
> Sent: Wednesday, June 25, 2003 4:57 PM
> Subject: [TINI] RE: Another post from the same guy about 400 support.
> 
> 
> > Mark,
> > Dallas is 100% behind the TINIm400 and TINIs400.  We only 
> started shipping
> > the evaluation boards in April.  The serial driver is 
> scheduled to be
> > released as part of the TINI1.12 update in August.  If we 
> have it sooner,
> > then we will make a pre-release available to the list.
> >
> > There is plenty of room for both the Systronix 72 pin module and the
> > DSTINIm400.  I have worked closely with Bruce (Systronix) 
> on his design.
> We
> > wanted to make sure that all existing DS80C390 TINI sockets 
> had an upgrade
> > path to the DS80C400 if desired.  The purpose of the new 
> TINIm400 module
> is
> > to expose as much functionality of the DS80C400 as possible 
> to developers.
> > We are providing this module as the standard evaluation kit for the
> DS80C400
> > for both C and Java development.  We are also going to sell 
> in volume if
> > customers desire.
> >
> > Regards,
> > Clayton
> >
> > >
> > > -------- Original Message --------
> > > Subject: Re: [TINI] please help
> > > Date: Wed, 25 Jun 2003 11:39:38 +0100
> > > From: Mark Purcell [MAP] 
> > > <map-hdgEqy5R1AG+FmPSFd0fl9Bc4/FLrbF6@xxxxxxxxxxxxxxxx>
> > > Reply-To: Mark Purcell [MAP] 
> > > <map-hdgEqy5R1AG+FmPSFd0fl9Bc4/FLrbF6@xxxxxxxxxxxxxxxx>
> > > Organization: MAP Electronics
> > > To: Claro A Noda <noda-G/gkmOS9IO7e+W599mIaPQ@xxxxxxxxxxxxxxxx>, 
> > > <tini@xxxxxxxxxxx>
> > > References:
> > > <1899.192.168.32.25.1056501627.squirrel-NgPGqctCJv1+14uXscYCi3AS51h682N1@xxxxxxxxxxxxxxxx>
> > >
> > > Hi Claro,
> > >
> > > I would be very wary indeed about using the
> > > TINIm400/TINIs400. The reason is
> > > the lack of formal documentation, and the level of support
> > > really seems to
> > > be lacking. The second serial port on the TINIs400 board  for
> > > example (AKA
> > > serial4) have no drivers written for it - this basic problem
> > > was highlighted
> > > as long ago as February but this has still not been added
> > > despite several
> > > customers complaining and one at least getting very irate,
> > > justifiably so
> > > IMO.
> > >
> > > As an aside, Systronix were in development of a bussed
> > > version of their
> > > TStik.72.nb at one point and Bruce is on record as saying
> > > that they have
> > > quite a close relationship with Dallas. If this goes ahead
> > > there'll be two
> > > competing 400 systems albeit on different form factors, but
> > > Systronix will
> > > have the significant advantage of backwards compatibility
> > > (hardware and
> > > software) with the existing  390 Simm72 development systems
> > > and boards. Room
> > > in the bed for two??
> > >
> > > Until I hear otherwise from Dallas in this list I assume,
> > > from all I've seen
> > > so far, that the TINIm400/TINIs400 is either dead or dying,
> > > and I would seek
> > > formal confirmation from them that this is not so before 
> purchasing.
> > >
> > > Regards,
> > >
> > > Mark.
> > >
> > > Mark Purcell, MAP Electronics
> > > web: http://www.mapelectronics.co.uk/
> > > email: map-hdgEqy5R1AG+FmPSFd0fl9Bc4/FLrbF6@xxxxxxxxxxxxxxxx
> > >
> > >
> > >
> > >
> > > ----- Original Message -----
> > > From: "Claro A Noda" <noda-G/gkmOS9IO7e+W599mIaPQ@xxxxxxxxxxxxxxxx>
> > > To: <tini-6tN4nzCoH/hBDgjK7y7TUQ@xxxxxxxxxxxxxxxx>
> > > Sent: Wednesday, June 25, 2003 1:40 AM
> > > Subject: [TINI] please help
> > >
> > >
> > > Hi everyone.
> > > Greetings from Havana.
> > > I just joined the list in a rush.
> > >
> > > We are making last minute decisions regarding purchase of a
> > > Tini system,
> > > mostly for evaluation purposes. Due to quite a few constrains
> > > the parts
> > > will probably ship to Norway...
> > >
> > > We will deeply appreciate down to earth comments from those
> > > with experience
> > > on the purchasing/shipping arena that can enlighten us.
> > >
> > > We need to know how long would it take this parts, once
> > > bought online, to
> > > reach Oslo.
> > >
> > > In this page, at the ibutton store:
> > > https://store.ibutton.com/cgi-bin/ncommerce3/CategoryDisplay?
> > > cgrfnbr=804&cgmenbr=776&cg=804
> > >
> > > it says that they have a lead time of 8-12 weeks,
> > >
> > > on the other hand,
> > >
> > > I've found the new version of the Tini Board and its upgraded
> > > socket at the
> > > Maxim/Dallas's Ecommerce site. Identified as DSTINIM400 & 
> DSTINIS400
> > > respectively. Surprisingly in stock.
> > >
> > > Hints will be well appreciated too.
> > >
> > > Thanks in advance.
> > >
> > > Claro.
> > >
> > >
> > >
> > > Claro Noda
> > > IMRE-Physics Faculty.
> > > University of Havana.
> > > Cuba.
> > >
> > > p  +537 878 8950 x 445
> > > f  +1 320 216 9711
> > >
> > > _______________________________________________
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> > >
> > > --
> > > --
> > > Bryan Armstrong
> > > bryan.armstrong-6tN4nzCoH/hBDgjK7y7TUQ@xxxxxxxxxxxxxxxx
> > >
> > >
> > _______________________________________________
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> >
> 
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