"Seth Mos" <knuffie@xxxxxxxxx> wrote in message
news:4.3.2.7.2.20030327162403.03c206e0@xxxxxxxxxxxxxxxx
> >I concur with that ... but how do I convince Dell?
> Convincing the techs is always challenging but they do a lot better then
> desktop helpline.
Well, Dell doesn't care that memtest86 reports a failure ... all they care
about is the fact that their diagnostic reports no failure.
So, I downloaded the floppy version of their diagnostic and I'll run it
continously until it fails ... or a few hours pass, whichever comes first.
They did offer a 'Customer Sat' replacement ... but I would far prefer to
get a replacement because there is a problem, not because I am a complainer.
Well, if the dell diagnostics doesn't turn up anything, I'll probably take
them up on the offer.
david
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