Re: problem with Gale InfoTrac databases

Same problem occurring here at NMU, I just noticed it today.
John H

----- Original Message ----- 
From: "Ann Lindsay" <ALINDSAY@xxxxxxxx>
To: "EZProxy discussion list" <ezproxy@xxxxxxxxxxx>
Cc: <zagar@xxxxxxxxxxxxxxxxxxx>
Sent: Tuesday, February 28, 2006 10:14 AM
Subject: [ezproxy] problem with Gale InfoTrac databases


> I've run into a problem accessing Gale InfoTrac databases, which appears
> to have started very recently - maybe today.  We are using the "old"
> InfoTrac search interface (ie, not the PowerSearch interface).
>
> I can get into InfoTrac databases directly, but when connecting through
> EZProxy, InfoTrac doesn't load.  The browser progress bar slowly
> advances until, a couple minutes later, I get the message:
> "Connection refused by infotrac.galegroup.com, please try again
> later."
>
> Our ezproxy.cfg file entry is:
> Title Gale InfoTrac
> URL http://infotrac.galegroup.com/itweb/lom_kalvcc
> Host find.galegroup.com
> DJ galegroup.com
>
> Entry in ezproxy.msg says:
> "UUconnect connect refused by infotrac.galegroup.com:80 (113 no route
> to host) in DoTranslate"
>
> InfoTrac databases were working fine as of a couple days ago.  All
> non-Gale databases continue to work fine through EZProxy.  I haven't
> made any changes to the EZP setup. 
>
> Gale tech support is also investigating, but they weren't aware of any
> changes that would cause the problem.
>
> Any ideas, or having same problem?  
>
> Thanks.  -Ann
>
> Ann Lindsay
> Access & Systems Librarian
> Kalamazoo Valley Community College
> 269-488-4515 (voice)
> 269-488-4488 (fax)
> alindsay@xxxxxxxx
> http://puma.kvcc.edu/library
>
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