RE: problem with Gale InfoTrac databases

Gale is having outages and is trying to get it all back up.  Hopefully 
it will be soon:)

d

Scott Gillies wrote:
> We are being timed out when trying to access databases through our main
> campus' EZProxy, and also from off-campus (outside our IP range). This
> morning, Alexander St. Press reported what they believe to be what they
> are calling a Distributed Denial of Service attack.
>
> Is there a bug going around?
>
>
> Scott Gillies
> Information Systems Librarian
> Georgia Gwinnett College Library
> 1000 University Center Lane
> Lawrenceville, GA  30043
> 678-407-5173
> 678-407-5174 (fax)
> sgillies@xxxxxxxxxxx
>  
> "The future
>  isn't what is used to be."
>                                ----Yogi Berra.
>
> -----Original Message-----
> From: Ann Lindsay [mailto:ALINDSAY@xxxxxxxx] 
> Sent: Tuesday, February 28, 2006 10:15 AM
> To: EZProxy discussion list
> Cc: zagar@xxxxxxxxxxxxxxxxxxx
> Subject: [ezproxy] problem with Gale InfoTrac databases
>
> I've run into a problem accessing Gale InfoTrac databases, which appears
> to have started very recently - maybe today.  We are using the "old"
> InfoTrac search interface (ie, not the PowerSearch i
> nterface).
>
> I can get into InfoTrac databases directly, but when connecting through
> EZProxy, InfoTrac doesn't load.  The browser progress bar slowly
> advances until, a couple minutes later, I get the message:
> "Connection refused by infotrac.galegroup.com, please try again later."
>
> Our ezproxy.cfg file entry is:
> Title Gale InfoTrac
> URL http://infotrac.galegroup.com/itweb/lom_kalvcc
> Host find.galegroup.com
> DJ galegroup.com
>
> Entry in ezproxy.msg says:
> "UUconnect connect refused by infotrac.galegro
> up.com:80 (113 no route to
> host) in DoTranslate"
>
> InfoTrac databases were working fine as of a couple days ago.  All
> non-Gale databases continue to work fine through EZProxy.  I haven't
> made any changes to the EZP setup. 
>
> Gale tech support is also investigating, but they weren't aware of any
> changes that would cause the problem.
>
> Any ideas, or having same problem?  
>
> Thanks.  -Ann
>
> Ann Lindsay
> Access & Systems Librarian
> Kalamazoo Valley Community College
> 269-488-4515 (voice)
> 269-488-4488 
> (fax)
> alindsay@xxxxxxxx
> http://puma.kvcc.edu/library
>
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--
Donna Appleget
Computer Programmer Analyst
Augusta R. Kolwyck Library
4501 Amnicola Highway
Chattanooga, TN  37406
423-697-2572


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