RE: problem with Gale InfoTrac databases

We are being timed out when trying to access databases through our main
campus' EZProxy, and also from off-campus (outside our IP range). This
morning, Alexander St. Press reported what they believe to be what they
are calling a Distributed Denial of Service attack.

Is there a bug going around?


Scott Gillies
Information Systems Librarian
Georgia Gwinnett College Library
1000 University Center Lane
Lawrenceville, GA  30043
678-407-5173
678-407-5174 (fax)
sgillies@xxxxxxxxxxx
 
"The future isn't what is used to be."
                               ----Yogi Berra.

-----Original Message-----
From: Ann Lindsay [mailto:ALINDSAY@xxxxxxxx] 
Sent: Tuesday, February 28, 2006 10:15 AM
To: EZProxy discussion list
Cc: zagar@xxxxxxxxxxxxxxxxxxx
Subject: [ezproxy] problem with Gale InfoTrac databases

I've run into a problem accessing Gale InfoTrac databases, which appears
to have started very recently - maybe today.  We are using the "old"
InfoTrac search interface (ie, not the PowerSearch interface).

I can get into InfoTrac databases directly, but when connecting through
EZProxy, InfoTrac doesn't load.  The browser progress bar slowly
advances until, a couple minutes later, I get the message:
"Connection refused by infotrac.galegroup.com, please try again later."

Our ezproxy.cfg file entry is:
Title Gale InfoTrac
URL http://infotrac.galegroup.com/itweb/lom_kalvcc
Host find.galegroup.com
DJ galegroup.com

Entry in ezproxy.msg says:
"UUconnect connect refused by infotrac.galegroup.com:80 (113 no route to
host) in DoTranslate"

InfoTrac databases were working fine as of a couple days ago.  All
non-Gale databases continue to work fine through EZProxy.  I haven't
made any changes to the EZP setup. 

Gale tech support is also investigating, but they weren't aware of any
changes that would cause the problem.

Any ideas, or having same problem?  

Thanks.  -Ann

Ann Lindsay
Access & Systems Librarian
Kalamazoo Valley Community College
269-488-4515 (voice)
269-488-4488 (fax)
alindsay@xxxxxxxx
http://puma.kvcc.edu/library

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