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problem with Gale InfoTrac databases: msg#00202education.ezproxy
I've run into a problem accessing Gale InfoTrac databases, which appears to have started very recently - maybe today. We are using the "old" InfoTrac search interface (ie, not the PowerSearch interface). I can get into InfoTrac databases directly, but when connecting through EZProxy, InfoTrac doesn't load. The browser progress bar slowly advances until, a couple minutes later, I get the message: "Connection refused by infotrac.galegroup.com, please try again later." Our ezproxy.cfg file entry is: Title Gale InfoTrac URL http://infotrac.galegroup.com/itweb/lom_kalvcc Host find.galegroup.com DJ galegroup.com Entry in ezproxy.msg says: "UUconnect connect refused by infotrac.galegroup.com:80 (113 no route to host) in DoTranslate" InfoTrac databases were working fine as of a couple days ago. All non-Gale databases continue to work fine through EZProxy. I haven't made any changes to the EZP setup. Gale tech support is also investigating, but they weren't aware of any changes that would cause the problem. Any ideas, or having same problem? Thanks. -Ann Ann Lindsay Access & Systems Librarian Kalamazoo Valley Community College 269-488-4515 (voice) 269-488-4488 (fax) alindsay@xxxxxxxx http://puma.kvcc.edu/library --- You are currently subscribed to ezproxy as: gee-ezproxy@xxxxxxxxx To unsubscribe send a blank email to leave-ezproxy-58098R@xxxxxxxxxxx |
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