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Re: DP Does Not Recognize Printer: msg#00010

db.dataperfect.general

Subject: Re: DP Does Not Recognize Printer

Malkie - DP needs a DOS-compatible printer and I suspect that the Brother is a purely windows printer. I suspect that you need to use the popular DP printing program to make it work. Others here are certainly a lot more conversant on this topic and I hope they pipe in. Good luck.

Don Friedman
Pittsburgh

On Dec 11, 2007 1:51 PM, <barmag-KndQ6Ac43bDc3gOQVGmKjw@xxxxxxxxxxxxxxxx> wrote:
Hi Everyone;

Perhaps one of you can help me. One of my clients just installed a
new printer: Brother HL 2040 Laser Printer. They have no problem
printing from Microsoft Word and from other programs on this
printer, but for some reason, DataPerfect doesn't recognize it and it
prints blank pages. I don't possess this printer and I'm not at the
location where they're having this problem. Does anyone know how
to set it up to work with DP?

Malkie
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--
Don Friedman
ProfessionalRecords.Com LLC
PRS Data Systems
205 S Main Street
Pittsburgh, PA   15215
412-784-1600 - 1-800-PRS-FILE
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