Please take our Survey

Choosing A Webhost:
A web hosting service is a type of Internet hosting service that allows individuals and organizations to provide their own website accessible via the World Wide Web. Web hosts are companies that provide space on a server they own for use by their clients as well as providing Internet connectivity, typically in a data center. Web hosts can also provide data center space and connectivity to the Internet for servers they do not own to be located in their data center, called colocation. more...

rt 3.4.1 ticket status problem: msg#00038

bug-tracking.request-tracker.devel

Subject:	rt 3.4.1 ticket status problem

I have a problem with a new rt 3.4.1 installation. When a requestor
replys to a ticket the status of the ticket is not changed to open. It
remains in stalled but the answer is added to the ticket. How can i turn
this back on? The database was migrated from 2.14 to 3.22 to 3.4.1.
Maybe this is a acl issue?

Thanks,
Stefan

<Prev in Thread]	Current Thread	[Next in Thread>

Previous by Date:	RE: Counters Time of a Ticket in a certain Queue, Matthew Watson
Next by Date:	Cannot revoke User Rights on Global Custom Field in RT 3.4.0, Scott Hebert
Previous by Thread:	Counters Time of a Ticket in a certain Queue, Hugo Miguel Gomes Delgado
Next by Thread:	Cannot revoke User Rights on Global Custom Field in RT 3.4.0, Scott Hebert
Indexes:	[Date] [Thread] [Top] [All Lists]

Recently Viewed:
drivers.mtd/200... security.firewa... java.openamf.cv... rpm.yum/2003-08... telephony.sipp.... file-systems.oc... qnx.openqnx.dev... voip.linphone.u... hardware.sony/2... network.simulat... boot-loaders.gr... ietf.usenet.for... culture.languag... emacs.latex.pre... music.jamiroqua... xfree86.neomagi... user-groups.lin... ltp/2006-08/msg... kde.kst/2005-08... programming.too... os.freebsd.deve... window-managers... audio.cd-record... gnu.fiasco.bugs...

Home | advertise | OSDir is an inevitable website. super tiny logo

Free Magazines

Cisco News
Receive a free quarterly e-newsletter with exclusive articles on how Cisco IT uses its own products and solutions to enable the business.
subscribe

Systems Management News, the newspaper for IT systems administration and data center managers! Each issue of Systems Management News is chock-full of news and analysis to help you understand what's happening in your field.
subscribe

The Enterprise Newsweekly eWeek is the essential technology information source for builders of e-business.
subscribe

Oracle Magazine Oracle Magazine contains technology strategy articles, sample code, tips, Oracle and partner news, how to articles for developers and DBAs, and more. Oracle (NASDAQ: ORCL) is the world's largest enterprise software company.
subscribe

Total Telecom Total Telecom is "The Economist of the communications industry".
subscribe

Navigation