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Re: Cloudtack manager UI returns Error 404


You must be running java 1.7 - I assume Suresh was alluding to this.
We’ve seen this error with 1.8...

On Wed, May 16, 2018 at 10:36 PM Suresh Kumar Anaparti <
sureshkumar.anaparti@xxxxxxxxx> wrote:

> Hi Natalia,
>
> Any changes in the java version or system configuration?
>
> -Suresh
>
> On Thu, May 17, 2018 at 4:14 AM, Dag Sonstebo <Dag.Sonstebo@xxxxxxxxxxxxx>
> wrote:
>
> > Hi Natalia,
> >
> > My guess is you have some sort of corruption on your original host. Since
> > the management service itself is stateless it’s generally much quicker
> just
> > building a new one than trying to recover the old one.
> >
> > So my suggestions would be:
> > - Recover your DB to a dedicated DB host if you haven’t done so already.
> > - Build a new management server and just point this to the original DB as
> > described in http://docs.cloudstack.apache.org/projects/cloudstack-
> > installation/en/4.9/management-server/index.html#
> > additional-management-servers
> > NOTE: do not use the “–deploy-as” option as this will write a new blank
> > database. If you used encryption keys during the original setup you also
> > need to specify these.
> >
> > Once you have these two speaking you should in theory be back up and
> > running again.
> >
> > Regards,
> > Dag Sonstebo
> > Cloud Architect
> > ShapeBlue
> >
> >
> > Dag.Sonstebo@xxxxxxxxxxxxx
> > www.shapeblue.com
> > 53 Chandos Place, Covent Garden, London  WC2N 4HSUK
> > @shapeblue
> >
> >
> >
> > On 16/05/2018, 16:44, "Natalia Costas Lago" <natalia@xxxxxxxx> wrote:
> >
> >
> >     Dear all,
> >
> >     For some reason our cloudstack manager died and now we are not able
> to
> >     make it work. Our cloudstack version is 4.9.0.
> >
> >     We tried to do a clean install of the manager and recover the
> database
> >     from the last backup, but we were not able to recover the service.
> >
> >     At present we can see in the logs that it almost boot, but at the end
> > we
> >     get this error:
> >
> >     May 16 17:33:51 cldmanager.srv.cesga.es server: INFO
> >     [o.a.c.e.o.NetworkOrchestrator] (localhost-startStop-1:null) (logid:)
> >     Network Manager will run the NetworkGarbageCollector every '600'
> > seconds.
> >     May 16 17:33:51 cldmanager.srv.cesga.es server: INFO
> > [c.c.a.ApiServer]
> >     (Thread-12:null) (logid:) ApiServer listening on port 8096
> >     May 16 17:33:51 cldmanager.srv.cesga.es server: INFO
> >     [o.a.c.s.SecondaryStorageManagerImpl] (localhost-startStop-1:null)
> >     (logid:) Start secondary storage vm manager
> >     May 16 17:33:52 cldmanager.srv.cesga.es server: log4j:WARN No
> > appenders
> >     could be found for logger (com.cloud.utils.db.ConnectionConcierge).
> >     May 16 17:33:52 cldmanager.srv.cesga.es server: log4j:WARN Please
> >     initialize the log4j system properly.
> >     May 16 17:33:52 cldmanager.srv.cesga.es server: log4j:WARN See
> >     http://logging.apache.org/log4j/1.2/faq.html#noconfig for more info.
> >     May 16 17:34:20 cldmanager.srv.cesga.es server: Exception in thread
> >     "CapacityChecker" java.lang.NoClassDefFoundError:
> >     org/apache/cloudstack/managed/context/ManagedContextTimerTask$1
> >     May 16 17:34:20 cldmanager.srv.cesga.es server: at
> >     org.apache.cloudstack.managed.context.ManagedContextTimerTask.run(
> > ManagedContextTimerTask.java:27)
> >     May 16 17:34:20 cldmanager.srv.cesga.es server: at
> >     java.util.TimerThread.mainLoop(Timer.java:555)
> >     May 16 17:34:20 cldmanager.srv.cesga.es server: at
> >     java.util.TimerThread.run(Timer.java:505)
> >     May 16 17:34:20 cldmanager.srv.cesga.es server: Caused by:
> >     java.lang.ClassNotFoundException:
> >     org.apache.cloudstack.managed.context.ManagedContextTimerTask$1
> >     May 16 17:34:20 cldmanager.srv.cesga.es server: at
> >     org.apache.catalina.loader.WebappClassLoaderBase.loadClass(
> > WebappClassLoaderBase.java:1892)
> >     May 16 17:34:20 cldmanager.srv.cesga.es server: at
> >     org.apache.catalina.loader.WebappClassLoaderBase.loadClass(
> > WebappClassLoaderBase.java:1735)
> >     May 16 17:34:20 cldmanager.srv.cesga.es server: ... 3 more
> >     May 16 17:34:24 cldmanager.srv.cesga.es server: Exception in thread
> >     "Timer-1" java.lang.NoClassDefFoundError:
> >     org/apache/cloudstack/managed/context/ManagedContextTimerTask$1
> >     May 16 17:34:24 cldmanager.srv.cesga.es server: at
> >     org.apache.cloudstack.managed.context.ManagedContextTimerTask.run(
> > ManagedContextTimerTask.java:27)
> >     May 16 17:34:24 cldmanager.srv.cesga.es server: at
> >     java.util.TimerThread.mainLoop(Timer.java:555)
> >     May 16 17:34:24 cldmanager.srv.cesga.es server: at
> >     java.util.TimerThread.run(Timer.java:505)
> >
> >     Any help is appreciated..
> >
> >     Kind regards,
> >
> >     NOTA: Para cualquier incidencia/consulta/petición que requiera
> >     seguimiento por favor enviar a helpdesk_comunicaciones@xxxxxxxx
> >
> >     --
> >     ====================================================
> >     Natalia Costas Lago
> >     Senior Communications Technician
> >     Galicia Supercomputing Centre (CESGA)
> >     (CESGA on Twitter  |  CESGA on Facebook)
> >
> >     Avenida de Vigo, s/n (Campus Vida)
> >     15705 Santiago de Compostela - SPAIN
> >
> >     E-mail: natalia@xxxxxxxx
> >     Cell: +34 981 56 98 10 (ext. 237)
> >     Fax: +34 981 59 46 16
> >     Web: https://www.cesga.es/
> >     ====================================================
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