From the People Still Don't Know This? dept.:
E-commerce teams within IT departments must do more with less, so they need to maximize their resources through shrewd and clever management, according to Gartner.

Although IT budgets are shrinking anywhere between 5 to 25 percent, IT e-commerce organisations are expected to sharpen the online shopping experiences of their companies' customers.

..."That's the real big challenge here for e-commerce organisations: The bar keeps rising despite the economy," he said. "Whether in business-to-consumer or business-to-business e-commerce, as customers are exposed to new capabilities, they expect those at all other websites."

computerworlduk.com